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BANQUET HOUSEPERSON

Company: Hilton St. Louis Frontenac
Location: Saint Louis
Posted on: February 7, 2024

Job Description:

Job Details

Job Location: Hilton Saint Louis Frontenac - Saint Louis, MO

Salary Range: Undisclosed

Description

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journeyinviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

https://www.springboardhospitality.com/

Primary mission:

You will clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

SCOPE OF WORK + TEAM


- Reports to the Director of Housekeeping/Housekeeping Manager
- Supports housekeeping team

RESPONSIBILITIES

- Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning.
- Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc...
- Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Must be able to lift, push, pull at least 50 lbs.
- Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
- Report any missing/found articles, damage or merchandise problems to the Housekeeping Supervisor.
- Receive assigned section, keys, supplies and any priority requests from the Senior Housekeeper.
- Be able to communicate and respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management
- Coordinate with Senior Housekeeper on work priorities and provide assistance when needed.
- Perform special projects and other responsibilities as assigned

Keywords: Hilton St. Louis Frontenac, St. Louis , BANQUET HOUSEPERSON, Hospitality & Tourism , Saint Louis, Missouri

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