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Overnight Front Desk/Concierge

Company: Clayton Valet
Location: Saint Louis
Posted on: May 16, 2022

Job Description:

Overnight Front Desk/Concierge AttendantThis position is responsible for greeting all residents' and visitors' to the building, controlling access to the building, answering telephones, and monitoring surveillance systems. Shifts Available:Friday-Sunday9:30pm-6:30amSpecific Responsibilities:MUST BE FULLY VACCINATED FOR THIS POSITIONWelcome all residents and guests to the property and announce all guests to residents before providing accessAnswer Front Desk telephones, indicating your willingness to assist the callerForward calls to voicemail, or take complete and accurate phone messagesReceive calls from residents for specific requestsCoordinate entry of Housekeepers and Contractors per specifications from residents/tenantsMaintain strict insurance verification for any contractor, handyman or any other vendor required to have insurance per rules and regulationsValidate guest parkingMonitor and coordinate dock deliveries upon arrivalAccept deliveries, mail, packages and dry cleaning in accordance with policy guidelinesAssist with mail, including in-house mailMaintain strict adherence to key control policy and log in all key requestsMaintain the Daily Front Desk Log to record all events that have occurred during the shift. Record specific resident directives and any miscellaneous notes in the Daily Front Desk Log for reference by all staffCarefully monitor all surveillance and report problems to the Community Manager immediately.Respond to emergencies efficientlyDeliver newspapers to front door of residentsWork as a team in cooperation with others, displaying a willingness to be helpful at all timesMake sure that all services are provided in a friendly, courteous, professional, and timely mannerOther duties as assignedSkills Required:Good written and oral communication skillsCustomer service experienceGood organizational skillsExcellent computer skillsEducation and Experience Required:High school degree or equivalent2-3 years of customer service or front desk experienceExperience with Building Link software preferredCompensation/Benefits:$14/hr startingMonthly Bonus Opportunities4% 401K Match after 90 days of employmentHealth/Vision/Dental Insurance for employees after working 1 year of FT hoursPTO - eligible for employees after working 1 year of FT hoursHoliday Pay (Time and a half for select holidays)Weekly Pay

Keywords: Clayton Valet, St. Louis , Overnight Front Desk/Concierge, Hospitality & Tourism , Saint Louis, Missouri

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