Customer Service Rep

Company: Lincare
Location: Saint Louis
Posted on: January 15, 2022

Job Description:

**Generous Sign-On Bonus Offered to Eligible New Hires**

• work directly with medical professionals and physicians to facilitate patient care
• advocate for and work in lockstep with chronic patients
• work for an organization that rewards success and fosters a culture of promotionJob Responsibilities include:
  • provide outcome-based solutions for our physician referral sources and existing patient population
  • Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
  • Prepare and analyze the billing and setup paperwork for patient services
  • Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
  • Recommend potential products or services to management by collecting patient information and analyzing customer needs
  • Actively participate in the training of new customer service and sales personnel#CSR
    
    • High school diploma or GED preferred
    • Proven work experience required
    • Ability to learn and apply market and product information, as well as patient billing and insurance requirements
    • Multitasking capabilities
    • Computer and technological literacy
    • Positive and professional personal imagePhysical Demands:This employee must occasionally lift and/or move up to 25 pounds.

Keywords: Lincare, St. Louis , Customer Service Rep, Hospitality & Tourism , Saint Louis, Missouri