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Retail Customer Service

Company: Level Up
Location: Saint Louis
Posted on: January 15, 2022

Job Description:

Creates a comfortable and sociable atmosphere by welcoming and providing support to customers. You always put your customers first, ensuring that they are the highest priority when juggling duties and schedules. Act on the newest innovations and creative solutions. Level Upprovides flexible schedules and we prepare and cultivate the most creative, motivated people around us.

Job Requirements:
Retail Customer Service Responsibilities:
Greets both customers and coworkers, supports in a polite, pleasant manner and does their best to always successfully answer customer queries and demands.

Regularly uses the 5-step method when engaging with customers: Welcomes and Engages Consumer, Requests need, Describes product benefit, resolves customer need, and Thanks Customer

Able to understand and respond to current technologies to address consumer needs

Provides the best customer service with successful problem-solving


Ensure that all cash management operations are carried out in compliance with the protocol and practice

Full transactions correctly and effectively when involving clients

Adaptable and able to cross-train and work in other departments if needed

Retail Customer Service Qualifications
Capacity to collect 50 pounds on an occasional to regular basis

Ability to perform up to 100 percent of working time standing or walking around the departments.

Compliance to Level Up rules and practices

Daily involvement

Efficient oral and written contact skills

Simple arithmetic and literacy skills, readable handwriting and attention to detail.

Capacity to function as member of a collective and to communicate successfully with others

Preferred Experience
Prior retail, restaurant, fast food, or hospitality experience

Consistent with the use of technology and POS systems when executing necessary tasks

Keywords: Level Up, St. Louis , Retail Customer Service, Hospitality & Tourism , Saint Louis, Missouri

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