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Banquet Server

Company: Hilton St. Louis Frontenac
Location: Saint Louis
Posted on: November 22, 2021

Job Description:

Job Details

Job Location: Hilton Saint Louis Frontenac - Saint Louis, MO

Position Type: Seasonal

Salary Range: Undisclosed

Job Shift: Any

Description

To set-up, service and break down assigned functions in a safe, accident-free manner according to standard policies and procedures, while providing the highest level of service to our guests.

ESSENTIAL FUNCTIONS:


-Read and understand banquet event order (BEO) and know the proper way to complete the room set-up as indicated.
-Set tables as assigned correctly and uniformly.
-Keep station neat and clean while servicing guest per established policies, guidelines and procedures.
-Assist with food and beverage service, as required. Carry coffee pots and beverages throughout the room, refilling guests' cups and glasses as needed or requested.
-Assist Lead Banquet Server or Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
-Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
-Ensure the delivery of food and / or other items to the banquet room and guest table is done in a timely manner.
-Serve guests in a warm, polite and professional manner.
-Take drink orders, open wine bottles and serve alcoholic beverages in a professional manner; following the STAR Training for responsible alcohol server guidelines.
-Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
-Ensure the proper handling of food safety guidelines are followed by self and team members.
-Complete all side work as assigned.
NON-ESSENTIAL FUNCTIONS :

-In addition to performance of the essential functions, this position may be required to perform a combination of the additional supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
-Know the beverage menu for each function and the ingredients and preparation methods in order to prepare beverages to be served as specified.
-Know and use "Suggestive Selling" techniques in order to up-sell whenever possible.

Keywords: Hilton St. Louis Frontenac, St. Louis , Banquet Server, Hospitality & Tourism , Saint Louis, Missouri

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