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Concierge - Front Desk Attendant

Company: Blackwell Services, Inc.
Location: Saint Louis
Posted on: April 10, 2021

Job Description:

Blackwell Professional Support Services, Inc. seeks an energetic, highly-motivated individual who enjoys working in a professional, fast-paced environment. This is an exciting opportunity to work in a beautiful, high-end condominium residential property and be the first person the residents interact with. You will learn their names, members of their family, pets, and much more as they pass through the lobby to their home. The Concierge-Front Desk Attendant promotes safety and security by remaining visible and presenting a neat and professional appearance in a properly worn uniform and associated equipment. We aspire to redefine concierge services in the eyes of our industry and partners.

Role and Responsibilities

As a Concierge-Front Desk Attendant with Blackwell Professional Support Services, Inc., you will oversee a high-end, residential property, assist the needs of residents and/or tenants, and visitors with high-touch customer service, collaborate with third party vendors, and meet the demands of the property. This position reports directly to the Concierge-Front Desk Supervisor. Additional duties are outlined below:

Provide excellent customer service to clients, vendors, and visitors
Answering phones and directing calls
Assist with package deliveries
Maintain excellent communication and reporting
Maintain knowledge of local businesses to best assist residents and visitors
Ensure privacy and confidentiality of residents in accordance to policy
Additional property specific duties may be required

Qualifications & Education Requirements

The list below is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

21+ years of age required
High school diploma or equivalent (GED)
Must have 1 year of customer experience
Strong written and oral communication skills
Ability to lift 35 lbs.
Ability to thrive in a fast-paced environment
Be punctual and dependable
Computer literate with a focus on reporting
Possess a positive, team-focused attitude
Experience with Microsoft Office products preferred
Shift flexibility is desired

Benefits

$15-$20 per hour
Medical, dental, and vision benefits
Paid Time Off (PTO)
Employee Referral Program
Performance Raises
Continuing education and cross-training
Available overtime hours
Major holidays paid at 1.5x hourly rate
Promote from within



Additional Notes

This employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualify individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Keywords: Blackwell Services, Inc., St. Louis , Concierge - Front Desk Attendant, Hospitality & Tourism , Saint Louis, Missouri

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