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Remote Customer Service Representative

Company: Kforce Finance and Accounting
Location: Saint Louis
Posted on: January 15, 2021

Job Description:

RESPONSIBILITIES:Kforce has a client that is seeking a Remote Customer Service Representative in Saint Louis, MO. Summary: This role is critical in driving a great customer experience. Act as a single source of contact for the customer, driving a high level of customer engagement and ensuring customer satisfaction. Essential Duties: * Respond to customer needs by using provided reference materials to identify systems and products in order to provide proposals for replacement equipment* Process orders and provide follow up* Efficiently answer incoming emails and calls* Monitor backorders and live orders for timely processing* React and respond to changesJob Requirements:REQUIREMENTS:* High School diploma or GED* Must be very detail oriented to ensure a positive customer experience* Must be able to build strategic relationships at various levels of external customer organizations as well as internally across various functions* Must be a team player* Must have excellent verbal and written communication skillsKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.SDL2017

Keywords: Kforce Finance and Accounting, St. Louis , Remote Customer Service Representative, Hospitality & Tourism , Saint Louis, Missouri

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