Referral Coordinator-Hospice

Company: BJC HealthCare
Location: Saint Louis
Posted on: April 10, 2021

Job Description:

Job ID:
Employment Status: Full-Time

More Information

BJC Home Care Services offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs as well as the Lifeline emergency response system. BJC Home Care Services provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.

The Marketing team of BJC Home Care Services works to promote our organization's services to and facilitate patient referrals from physicians, hospitals and other healthcare facilities in the geographic area in which we provide patient care and services.

Overview

Role Purpose

Responsible for processing referrals accurately and efficiently in accordance with established agency policies and admission criteria ensuring timely transmission to operational areas; serve as a resource liaison for all product lines, promote customer satisfaction.

Responsibilities

• Screens referrals to ensure patients meet agency admission criteria and comply with state and federal regulations.
• Verifies insurance benefits, obtains pre-authorizations as necessary, assists billing department, and interprets company services, admission criteria and medical policies to referral sources and individuals seeking information.
• Tracks current clients that are hospitalized, placed in short term skilled or rehabilitation facility.
• Communicates and coordinates discharge planning and educates internal and external customers about Home Care Services and/or outpatient services.
• BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
  Minimum Requirements
  
  Degree
  
  • Nursing Diploma/Associate's
    Experience
    
    • 2-5 years
      Supervisor Experience
      
      • No Experience
        Licenses & Certifications
        
        • RN
          Preferred Requirements And Additional Job Information
          
          Degree
          
          • Bachelor's Degree - Nursing/Social Work/related
            
            Experience
            
            • 5-10 yearsBenefits Statement
              
              Note: not all benefits apply to all openings
              
              • Comprehensive medical, dental, life insurance, and disability plan options
              • Pension Plan*/403(b) Plan
              • 401(k) plan
              • Tuition Assistance
              • Health Care and Dependent Care Reimbursement Accounts
              • On-Site Fitness Center (depending on location)
              • Paid Time Off Program for vacation, holiday and sick time
              • Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center
                Legal Statement
                
                The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
                
                Equal Opportunity Employer

Keywords: BJC HealthCare, St. Louis , Referral Coordinator-Hospice, Healthcare , Saint Louis, Missouri