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Project Manager

Company: Netskope
Location: Saint Louis
Posted on: August 18, 2019

Job Description:

About Netskope

We're changing the way enterprises think about Security. Our goal is to be the leading cloud security and analytics platform globally. It's time for smart cloud/web security, we innovate the way security is done, i.e. that we provide a cloud-based service as opposed to traditional on-prem solutions. Our patented Cloud XD technology eliminates blind spots by going deeper than any other security provider to quickly target and control activities across thousands of cloud services and millions of websites. With full control from our cloud, our customers benefit from 360-degree data protection that guards data everywhere and advanced threat protection that stops elusive attacks. At Netskope, we call this smart cloud security.

Netskope is the leader in cloud security. We believe that people and companies should be able to collaborate without limits, working safely across the cloud, web, devices, and locations. Our corporate leadership is clear, open, and honest, leaders share what's happening in the company, and all employees make a big impact. Recognized as a leader in Gartner's Magic Quadrant, on Glassdoor and Fortune Magazine as one of the top 100 cloud companies in the world, and as one of the three fastest-growing cybersecurity companies, Netskope is a fast-moving company built to be the strategic enterprise security partner for a long time to come. Netskope is headquartered in Santa Clara, California. Visit us at www.netskope.com and follow us on Twitter @Netskope and Facebook.
Position Overview:

Netskope's Global Customer Success team is continuing to grow its project management practice. This role reports into Netskope's Global Customer Success Operations team.

Responsibilities:


  • Drive project kick-off activities: internal meetings, statement of work creation, project plan documentation.
  • Act as an escalation path for implementation projects to reset and clarify expectations.
  • Administration activities for the Operations team.
  • Oversee Netskope's customer deployment engagements from a technical project management capacity.
  • Schedule, oversee the budget, report on risks, issues, and accomplishments.
  • Build strong relationships with customers, partners, and internal Netskope team members.
  • Provide regular project updates to customers and Netskope leadership.
  • Manage internal customer-related processes regarding scheduling, finance, and resource management.

    Required Experience and Skills:


    • Prior Project Management experience in services business or team.
    • Prior experience with CS and/or PS solutions, preference for Financial Force and Gainsight.
    • Experience with resource management.
    • Experience with project planning software, preference for Smartsheet.
    • Excellent interpersonal verbal and written communication skills.
    • Ability to self-manage - the team is globally distributed.
    • Practical knowledge within the network security and/or SaaS industry.
    • Proficient skills presenting complex schedules and tracking.
    • The voice of calm in the chaos and ability to thrive with competing priorities.
    • Bachelor degree.

      Preferences:


      • Technical experience implementing network security and/or SaaS-based solutions.
      • Professional Services or Customer Success experience.
      • Successful track record working with Fortune 500 companies.
      • Successful track record working within a successful startup(s).

        #LI-TS1

Keywords: Netskope, St. Louis , Project Manager, Executive , Saint Louis, Missouri

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