Store Manager
Company: Community Choice Financial Family of Brands
Location: Saint Louis
Posted on: May 6, 2024
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Job Description:
Overview: - -As a Store Manager ("SM"), you will assist in
managing overall store performance by overseeing account management
and recovery processes and providing an unmatched positive customer
service experience. - Whether it's building customer relationships
or demonstrating new sales techniques, you will work daily to set
an example and become a key contributor in achieving the store's
success. While you're helping your team and the business grow,
we'll provide you with ongoing and comprehensive training and
development programs to take your career to the next level.
Responsibilities: Develop customer relationships to build new
business, maintain store profitability, and further brand loyalty
and recognition. - -Work to grow your store by leveraging
business-to-business partnership opportunities, obtaining
referrals, participating in and hosting in-store and community
events. -Coach and develop Team Members and assist with employee
management and training in order to maximize the team's potential.
-Assist in managing overall store performance by meeting Key
Performance Indicators (KPIs) and tracking, analyzing, and training
Team Members on various performance reports. -Maintain office
security and conduct proper opening and closing procedures,
including management of vault, cash drawer, and bank deposits.
-Oversee account management and recovery processes while
maintaining a focus on customer service to prevent loss and charge
off accounts. Partner with vendors on auctions, vehicle sales, and
moving consignment. -Ensure a work environment that upholds
compliance with Company policies and procedures, as well as local,
state, and federal laws and regulations. -Assist in running the
store and day-to-day operations in the absence of the General
Manager. -Utilize personal vehicle to complete bank deposits and
other Company business throughout the workday. -Work efficiently in
a rapidly changing and fast-paced environment and handle multiple
challenging tasks with ease to meet individual and team performance
standards. -Utilize strong interpersonal skills to communicate and
interact with customers and Team Members at all levels. -Ability to
maintain a full-time work schedule with regular in-person
attendance, including limited Saturday hours, is required for this
position. A full-time work schedule for this position includes, at
a minimum, 40-hours per week.* Qualifications:
--- A comprehensive new hire training program designed to help set
you up for success
--- Access to a robust learning management system, full of
e-learning modules and training programs to help boost your
professional and personal development
--- Paid on-the-job training & professional development
programs
--- Multiple coverage levels for Medical, Dental, & Vision
--- Group Health & Wellness Program, plus special savings on retail
items, travel, entertainment, and more
--- Traditional 401(k) and Roth 401(k) with Company match
--- Options for Flexible Spending Accounts and Health Savings
Accounts
--- Basic and AD&D Life Insurance
--- Optional pet insurance
--- Voluntary benefits, including short-term and long-term
disability insurance, accident, critical illness, and hospital
confinement insurance
--- Diverse Culture and Inclusive Environment
*Based on current benefit offering, which is subject to change with
or without notice. Certain benefits are subject to the terms and
conditions of the governing plan documents which should be
consulted for additional details and eligibility requirements.
Our Commitment to Diversity, Inclusion & Belonging
Diversity at the Community Choice Financial - Family of Brands is
one of the driving forces behind our Company's success and we are
committed to hiring, developing, and retaining talent of various
backgrounds who demonstrate our shared values. We have worked to
create a welcoming and inclusive environment where Team Members can
collaborate freely to help spark innovation, drive creativity,
advance their skillset, and move their career forward. Our
commitment to diversity isn't just about the work we accomplish;
it's about fostering a sense of belonging where talented Team
Members can bring their whole selves to work to help maximize their
full potential.
Our Workplace Awards and Recognition
We are honored to be recognized as a Military Friendly Employer for
2021, 2022, and 2023, a Best Company to Work for by InHerSight, and
have received designation as a Top Employer for Hispanic and
Latinos by HLPA in 2022 and 2023. -About Us -Community Choice
Financial Family of Brands ("CCF") is a leading retailer of
financial services to unbanked and underbanked consumers. CFF is
the parent company to eleven brands including TitleMax -,
TitleBucks -, InstaLoan - Check Into Cash -, Cash 1 -, Check Smart
-, Easy Money -, Rapid Cash -, and Speedy Cash -. With more than
1,700 retail storefronts and several online products available in
20+ states, CCF is steadfast in our commitment to help people
across the country get access to the short-term financial services
they need when they need it the most. -*Store hours, schedules,
and/or the minimum number of hours required for this position may
be subject to change by brand entity and at the sole discretion of
the Company. Speak with your recruiter for the most up-to-date
hourly requirements. -The information contained herein is not
intended to be an all-inclusive list of the duties and
responsibilities of the job, nor is it intended to be an
all-inclusive list of the skills and abilities required to do the
job. The Company may, at its discretion, revise the job description
at any time, and additional functions and requirements may be
assigned by supervisors as deemed appropriate. Requirements, skills
and abilities included have been determined to illustrate the
minimal standards required to successfully perform the
position.
Important: The Community Choice Financial - Family of Brands will
never ask you for banking or other payment information at any point
during the interview or hiring process, nor will we conduct an
interview via text message. Any official email correspondence will
come from the domains @ccfi.com, @titlemax.com or @titlemax.biz.
In-store positions are in-person only, remote options not
available. - -The Community Choice Financial - Family of Brands is
committed to providing an inclusive workplace free of
discrimination based on race, color, religion, sex, age, national
origin, military status, disability, pregnancy, sexual orientation,
gender identity or expression, genetic information or any other
characteristic protected by applicable law. Candidates of all
background are encouraged to apply. CCFI Companies, LLC is an equal
opportunity employer.
Keywords: Community Choice Financial Family of Brands, St. Louis , Store Manager, Executive , Saint Louis, Missouri
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