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Account Manager

Company: Tierpoint
Location: Saint Louis
Posted on: May 28, 2023

Job Description:

Our Account Managers (AMs) expand relationships with existing clients that TierPoint supports through personalized and comprehensive IT solutions. AMs work with existing clients to identify and pursue opportunities to drive further value with additional products and services. You will work with IT leaders to develop customized IT solutions that help our clients with their digital transformation initiatives.
At TierPoint, success requires a unique combination of ambition, resourcefulness, and tenacity. We are a results-driven company, which means no politics and a bias for action culture where you can make your mark and take on as much responsibility as you can handle. Come join the ranks of the world class Sales Team that we are building.

  • Manage and develop relationships with portfolio of existing accounts, consistently identifying opportunities to grow the partnership (cross-sell, upsell) and provide additional value

  • Be strategic in gaining access to and fostering relationships with senior buying influencers across the organizations of portfolio accounts

  • Uncover business strategies, initiatives, and pain points within existing accounts that can be addressed through TierPoint offerings

  • Gain a deep understanding of clients' internal IT operations and the priorities and people that drive purchasing decisions to align TierPoint solutions with organizational needs

  • Strategize, create, and deliver compelling solution-focused client presentations for a C-level audience

  • Seamlessly coordinate between clients and various internal teams to ensure a productive and smooth client experience

  • Consistently achieve or exceed monthly recurring revenue (MRR) goals

  • Learn, maintain, and communicate in-depth knowledge of TierPoint's solutions, industry trends, and competition

  • Successfully manage and overcome obstacles and objections

  • Provide closed-loop feedback to Sales, Marketing, and Product teams to ensure continuous process and product optimization

  • Proactively manage your sales pipeline and record sales activities to maintain the quality and accuracy of data in CRM

  • Provides quality internal and external customer service surrounding the Company values.

  • Other duties as assigned by manager

  • At least 3 years of successful quota-carrying sales experience as the lead account owner of enterprise clients

  • Experience within a large technical account environment; previous expertise in managed services, data center services, Cloud-IaaS, consulting and hardware/software solutions preferred

  • Ability to effectively learn technical products, services and solutions and readily apply new knowledge acquired

  • Track record of identifying and closing consultative/service-led sales, particularly multi-year and subscription-based services

  • Exceptional ability to create and foster relationships across both mid-level and C-suite executives, and build consensus among the buying team

  • Proven ability to listen, extrapolate information and leverage resources to effectively provide solutions to client needs

  • Strong presentation skills, with proven ability to present to a large audience of C-level decisionmakers persuasively and with ease

  • Ability to learn and collaborate with a team remotely

  • Excellent verbal, written, and interpersonal skills

  • Strong planning, organization, and prioritization skills

  • A results-driven, positive, upbeat, growth-oriented attitude

  • Excellent verbal, written, and interpersonal skills

  • Ability to prioritize and organize effectively

  • Ability to work on multiple projects simultaneously

  • Ability to work both independently and with others

  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines

  • Proficiency in using MS Office Suite and Windows-based computer applications

    Preferred Experience

    • Prior experience particularly in the data center industry

      Working Conditions

      • Remote, work from home, preferably located in the St. Louis, MO area.

        ID: 2023-2331
        Department: 910 - Direct Sales
        External Company Name: Tierpoint
        External Company URL:
        Street: 12444 Powerscourt Dr
        Telecommute: Yes

Keywords: Tierpoint, St. Louis , Account Manager, Executive , Saint Louis, Missouri

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