Records Management Specialist

Company: EMPOWERME
Location: Saint Louis
Posted on: March 20, 2023

Job Description:

Overview Grow your career Here, you---ll find advanced training, opportunities for promotion, and great benefits --- all while making a real difference in the lives of seniors EmpowerMe Wellness --- and our subsidiary companies ONR and EverSpring Pharmacy --- are on a mission to improve the lives of seniors and all we serve We provide fully integrated on-site therapy, diagnostic lab testing, pharmacy services, and more at senior living communities nationwide. Our compassionate, experienced team of nearly 3,000 clinicians and professionals focus on health and wellness solutions in 36 states and counting. You can find out more about us at empowerme.com (Please note: ONR clinics will be transitioning to the EmpowerMe Wellness brand in 2023.) Responsibilities Patient record review and chart audits to ensure required documentation has been secured. Facilitate and manage necessary communication between the clinical team and the referring providers. Organize and transmit necessary documents to referring providers validating and approving the plans of care constructed by the clinical team. Ensure the prompt return of initial and recertified signed Plans of Care from referring providers and patient consents. Perform general business office work including answering phones, retrieving voice mail, and returning calls to patients and providers. Manage department fax and disseminate documents to the intended recipient. Organize and scan and/or save all paper and/or electronic documents received from outside sources into the EMR accurately. Review and update patient electronic records ensuring the accuracy of information and identifying missing data. Assist with special projects concerning Agency compliance and patient demographic data as assigned by the management team. Qualifications -Bachelor---s degree or Associate---s degree plus 1 year of professional office experience, or High School diploma or GED plus 3 years of professional office experience (professional office experience in a healthcare setting is preferred). -Must exhibit a very high level of thoroughness and detail orientation. -Goal- and result-oriented, as well as self-motivated with a sense of professional curiosity, desire to learn new things, and to find/recommend solutions to problems. -Excellent communication and interpersonal skills are required. -Must have the ability to work in a fast-paced environment, remain calm in stressful situations, be flexible, work well with many interruptions, and have skill in multi-tasking. -Must exhibit and promote a high level of customer service, hospitality, curiosity, and friendliness towards all clients, visitors, and coworkers. -Quickly adapts to change and takes a proactive approach to problem-solving. -Knowledge and understanding of HIPAA and CMS guidelines. -Ability to analyze, interpret and draw inferences from research findings and prepare reports. -Knowledge of and experience with insurance benefit coordination, medical credentialing, and medical billing. -Working knowledge of clinical and/or Agency operations and procedures. -Ability to use independent judgment to manage and impart confidential information. -Database management skills including querying, reporting, and document generation.

Keywords: EMPOWERME, St. Louis , Records Management Specialist, Executive , Saint Louis, Missouri