Assistant Director of Operations - Concessions - CITYPARK
Company: Compass Group Poland Sp. z o.o.
Location: Saint Louis
Posted on: January 27, 2023
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Job Description:
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Assistant Director of Operations - Concessions - CITYPARK Different
perspectives make us better. We're committed to creating an equal
opportunity and fair treatment environment, where learning and
growing together is just part of our every day. An environment
where you can be your authentic self. - About Levy
The disruptor in defining the sports and entertainment hospitality
experience, Levy is recognized as the market leader and most
critically acclaimed hospitality company in its industry. Twice
named one of the 10 most innovative companies in sports by Fast
Company magazine and one of the top three Best Employers for
Diversity in America by Forbes, Levy's diverse portfolio includes
award-winning restaurants; iconic sports and entertainment venues,
zoos and cultural institutions, theaters, and convention centers;
as well as the Super Bowl, Grammy Awards, US Open Tennis
Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS
All-Star Games. - Job SummaryAs the Assistant Director of
Operations, you will be responsible for assisting the Director of
Operations in achieving annual sales and profits in overall
operation, while exceeding guests' expectations through strong
leadership and management skills and by living "The Levy
Difference."Detailed Responsibilities
* Holds team accountable to steps of service to deliver great guest
service
* Ensures show quality standards are maintained at all times
* Builds and maintains strong relationships with clients, guests,
subcontractors, not-for-profits and Levy team members
* Regularly obtains feedback from clients and guests to improve
operations
* Supports and communicates Company initiatives
* Respond and assist in any departmental guest service issues
* Executes all menus, promotions and programs as outlined by the
Director of Operations in accordance with Levy standards
* Acts as a liaison with the team, including partner's operational
team, Levy team and other areas as needed, to ensure efficient
operational performance
* Ensures that daily walkthroughs are being conducted in both FOH
and BOH for every event
* Thoroughly and accurately uses applicable Levy systems
(Purchasing Systems, Point-of-sale, WFM and more)
* Ensures that all security, safety and sanitation standards are
achieved
* Achieves daily sales and assigned cost goals
* Achieves assigned budget goals
* Employs good safety and sanitation practices
* Follows and enforces responsible alcohol service policies
* Executes required daily reporting in a timely manner
* Ensures required department reports are completed and information
is compiled at month-end closing
* Ensures team members adhere to Levy guidelines as stated in the
team member training manual and employee handbook
* Forecasts and adequately schedules team members to meet
operational needs and desired targets
* Uses all performance management tools to provide guidance and
feedback to team members
* Promotes a cooperative work climate, maximizing productivity and
morale
* Conducts regularly scheduled meetings to ensure lines of
communication are open between management and team members
* Interviews, hires, trains and develops team members according to
Levy guidelines
* Mentors department managers to develop their skills and
leadership abilities
* Other duties, as assignedJob Requirements
* Previous leadership experience in Hospitality or Retail
* Bachelor's Degree in Hospitality Management is preferred
* High level of computer literacy
* Understanding of financial concepts
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills
Positions at this location may require a COVID-19 vaccination.
Where permitted by law, applicants who are offered a position for
this account may be asked about their vaccination status, which
must meet minimum business requirements. All religious, medical, or
other legally recognized exemptions regarding vaccination status
will be considered.
Levy is a member of Compass Group USA. Compass Group/Levy is an
equal opportunity employer. At Compass/Levy, we are committed to
treating all Applicants and Associates fairly based on their
abilities, achievements, and experience without regard to race,
national origin, sex, age, disability, veteran status, sexual
orientation, gender identity, or any other classification protected
by law.
Qualified candidates must be able to perform the essential
functions of this position satisfactorily with or without a
reasonable accommodation. Disclaimer: this job post is not
necessarily an exhaustive list of all essential responsibilities,
skills, tasks, or requirements associated with this position. While
this is intended to be an accurate reflection of the position
posted, the Company reserves the right to modify or change the
essential functions of the job based on business necessity.
*Los Angeles applicants: Compass Group will consider for employment
qualified applicants with criminal histories in a manner consistent
with the requirements of the Los Angeles Fair Chance Initiative for
Hiring (Ban the Box ordinance)At Levy, team = family. And we'll
always take care of family, learn more about Levy benefits
offered.
Keywords: Compass Group Poland Sp. z o.o., St. Louis , Assistant Director of Operations - Concessions - CITYPARK, Executive , Saint Louis, Missouri
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