Market Chief Strategy Officer - St. Louis, MO; Austin, TX, and Midwest
Company: United Surgical Partners International
Location: Saint Louis
Posted on: January 25, 2023
Job Description:
JOB DESCRIPTION: The Market Chief Strategy Officer (Market CSO)
will be a key member of the USPI Market Leadership and USPI
Strategy & Growth team. The Market CSO is responsible for
collaborating with USPI Operations leadership to develop and
implement organic growth strategies, prioritizing external
physician recruitment, internal physician relationship cultivation
and service line expansion. The individual is also accountable for
managing the Business Development team to increase the selection of
USPI centers by physicians and expand services offered at the
centers. In addition, the Market CSO participates in business
planning, health system partnership strategy discussions and
collaborates with corporate functions. The Market CSO will:
- Evaluate external and internal data to analyze market dynamics,
physician practice trends, and competition to inform and prioritize
strategies to meet market demand and increase USPI market share
through organic growth
- Effectively advise Market President and Regional Vice
Presidents of Operations as well as act as an integral part of the
Market Leadership in the development and execution of short- and
long-term growth strategies Lead
- Manage and develop all designated Business Development team
members (Partnership Vice Presidents, Partnership Managers and
Partnership Liaisons) with targeted performance objectives for each
member that is aligned with the centers they support
- Research physicians and physician groups to understand the
decision making behind facility selection and other ASC and / or
hospital relationships the providers may have to prioritize and
guide Business Development team members' and Operators' physician
engagement efforts
- Continuously modify and execute Business Development tactics to
ensure optimal business outcomes, based on feedback from providers
and facility leaders as well as factoring latest knowledge of the
market hospital, ambulatory and provider landscape
- Prioritize higher acuity, service line opportunities in
identified market(s), collaborating with Operations and USPI's
Service Line Strategy Group, as well as understanding operational
and technology components necessary to implement a new or expand a
current service line
- Lead the implementation of enterprise-wide best practices and
growth programs to sustain organic growth, for example, but not
limited to, case cancellation recapture, scheduler training,
extended / weekend hours
- Foster collaboration with physician group and health system
partner(s) to develop and implement strategic plans and ensuring
engagement to achieve desired results in quality, service,
operations, and financial metrics
- Lead discussions with local physicians and physician groups,
payors, employers to develop network opportunities and gain
information to inform initiatives to better service the community
need
- Demonstrate excellent formal presentation and interpersonal
communication skills that result in understanding of, and
commitment to, strategic initiatives.
- As needed, oversee physician equity transactions as directed
and ensure they are completed in accordance with our core
compliance principles
- Perform all duties with consistently high ethical standards and
strict adherence to company policies and procedures. Important
Skills and Competencies:
- Translates complex strategies into aggressive and achievable
team/individual goals, targets and action plans that deliver
results
- Maintains ongoing feedback, measurement and assessment
processes that determine progress to plan and, if necessary, lead
to course correction
- Demonstrates intellectual curiosity by seeking out new
information and market awareness and uses that knowledge to improve
the business
- Critically and logically evaluates strategic and operational
alternatives and selects tactics that mitigate cost risk and
maximize revenue potential
- Understands financial indicators/levers and delivers earnings
and cash flow at or above budget, regardless of changes in the
environment
- Develops and communicates strategies that achieve competitive
advantage, in areas such as productivity, quality, culture, talent,
internal/external volume and revenue growth initiatives.
- Seeks out and decisively confronts and resolves issues or
barriers to success, including uncompetitive or ineffective
processes, practices, and people
- Demonstrates high visibility networking and interacting
constantly with key stakeholders to inform and advise on strategic
initiatives, progress, healthcare trends, etc. REQUIRED SKILLS:
Education: A Bachelor's degree in Business, or appropriately
relevant field, is required. A Master's degree in Business,
Healthcare Administration or Public Health is preferred.
Experience: Minimum of at least 10 years of experience in the
healthcare industry with knowledge of the industry dynamics,
business development and strategic planning Other requirements:
- Exhibited success in a business development or strategy role in
healthcare
- Proven experience in using data to drive business development
and strategy
- Skilled at team building and has a track-record of being a
collaborative and effective manager
- Strong project management skills to drive execution, with
measurable results to the bottom line
- Possess and demonstrate excellent organizational,
interpersonal, and communication skills
- Capacity to work independently with minimal supervision
- Ability to travel 50%+ of time, given market coverage and
depending on need USPI complies with federal, state, and/or local
laws regarding mandatory vaccination of its workforce. If you are
offered this position and must be vaccinated under any applicable
law, you will be required to show proof of full vaccination or
obtain an approval of a religious or medical exemption prior to
your start date. If you receive an exemption from the vaccination
requirement, you will be required to submit to regular testing in
accordance with the law.
Keywords: United Surgical Partners International, St. Louis , Market Chief Strategy Officer - St. Louis, MO; Austin, TX, and Midwest, Executive , Saint Louis, Missouri
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