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Manager - Service Experience - Brentwood Square Rack

Company: Nordstrom Inc.
Location: Saint Louis
Posted on: November 26, 2022

Job Description:

Job DescriptionAs a Service Experience Manager, you'll wear many hats - you'll be a mentor, your team's biggest fan, as well as a driver of business. -A day in the life---

  • Drive store volume through the support and education of Service Experience initiatives such as the Nordstrom Rewards program and the sale of gift cards
  • Recruit, hire, train, develop and motivate your team - their success is your success
  • Support your team as they educate and assist employees on tools, processes and systems that will enhance our customers' shopping experience as well as increase sales
  • Create a solid business plan that enables your team to work together to meet service and sales goals
  • Support the success of your department by driving continuous improvementsYou own this if you have---
    • 1+ years of successful retail management experience
    • Exceptional customer service skills and a passion to inspire others to deliver outstanding service
    • Dynamic leadership skills and a proven ability to motivate and develop future leaders
    • A proven track record of using key metrics to identify opportunities and drive business
    • Effective communication skills
    • The ability to work a flexible schedule based on business needs, including evenings and weekendsWe've got you covered---Our employees are our most important asset and that's reflected in our benefits. -Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
      • Medical/Vision, Dental, Retirement and Paid Time Away
      • Life Insurance and Disability
      • Merchandise Discount and EAP ResourcesA few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at -. - - 2022 -Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Keywords: Nordstrom Inc., St. Louis , Manager - Service Experience - Brentwood Square Rack, Executive , Saint Louis, Missouri

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