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Manager, Release & Process Management

Company: SPECTRUM
Location: Saint Louis
Posted on: September 25, 2022

Job Description:

JOB SUMMARY
The Manager, Product Management will be responsible for Release Management activities for Spectrum Mobile. This role will assume leadership for guiding releases from initial planning through deployment. This role will be at the center of fast paced, highly visible efforts to improve Release Management processes, align stakeholders, lead executive meetings, manage and communicate risks, and mentor Release Managers.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Deeply understand industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position.

Translate high level process goals into specific sub-processes with appropriate documentation by collaborative information gathering.

Develop communication plan for stakeholders and process participants.

Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.

Support the development and communication of Product Strategies dependent on new services/features to drive financial results.

Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.

Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to lead large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate with all levels of management and company personnel
Ability to communicate verbally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Proficiency with Word, Excel, PowerPoint
Effective organizational and office management skills
Effective cognitive and communication skills
Effective analytical skills
Effective business sense and sense of urgency to achieve business results

Required Education
Undergraduate degree required

Required Related Work Experience and Number of Years
3-5 years of Product Development Process
3-5 years of Related industry experience (Cable, Telecommunications, Software/Online Services) - 3-5

PREFERRED QUALIFICATIONS
Preferred Education
MBA
Technical degree related to the telecommunications field or operational/process optimization

Preferred Related Work Experience and Number of Years
Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services
2+ years of Management or leadership experience

WORKING CONDITIONS
Office environment
Limited Travel

MPD-2 319017BR

Keywords: SPECTRUM, St. Louis , Manager, Release & Process Management, Executive , Saint Louis, Missouri

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