Account Manager (Pharmacy Benefit Management)
Company: Southern Scripts
Location: Saint Louis
Posted on: August 7, 2022
Account Manager - PBM (remote position)
We wanted a PBM that worked better--- so we created one.
Southern Scripts , the leading disruptor in the PBM industry,
simplifies the complexities of navigating through the Pharmacy
Benefit Manager world by offering a value-added approach to ensure
the employer absolute freedom, control, and choice to their health
plan structure without compromising patient experiences and
outcomes. We improve healthcare and reduce rising prescription
costs for employers and their employees. We are looking for
individuals who are passionate, strong, and committed to developing
systems and service solutions that promote our business goals and
Southern Scripts is searching for incredible talent! We continue to
experience accelerated growth in a rapidly changing industry.
There's never been a better time to join our team.
We are currently seeking an Account Manager . This is a fully
remote/work from home position.
Role and Responsibilities
Account Managers provide overall day-to-day customer service and
support to Account Management to ensure the effective execution of
client objectives. This individual is responsible to ensure project
deliverables are consistent with client service agreements,
appropriate service levels are achieved, project timelines and
deliverables meet client requirements, issues are identified and
resolved timely, and client satisfaction is achieved.
Preparing account management related documents such as member
documents, meeting reports, and other client communications and
Participating in and documenting discussions during client meetings
and conference calls.
Organization of member documents, reports, and other client
Creating and/or providing feedback on project estimates and
Fielding and processing internal and external information
Maintaining current work-in-progress records and archives of past
project information as appropriate.
Develop and maintain a working knowledge of client's objectives,
plan designs, and overall needs.
Proactive communication with clients
Abide by all obligations under HIPAA related to Protected Health
If a HIPAA violation is discovered, whether individually or by
another, you must report the violation to the Compliance Officer
and/or Human Resources.
Attend, complete, and demonstrate competency in all required HIPAA
Training offered by the company.
Flexibility to understand, appreciate and embrace that this job
description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required
of the employee. Duties, responsibilities and activities may change
or new ones may be assigned at any time with or without notice.
What We Have to Offer
Our benefits package is designed to keep our employees happy and
healthy - physically, mentally and financially.
Medical, Dental, Vision insurance
Disability and Life insurance
Employee Assistance Program
Remote work options
Generous Paid-Time Off
Annual Reviews and Development Plans
Retirement Plan with company match immediately 100% vested
Required Skills and Competencies Business Acumen
Time Management skills
Sense of Urgency
Position Type and Expected Hours of Work
Some flexibility in hours is allowed, but the employee must be
available during the "core" work hours of 8:00AM to 5:00PM CT. We
cover clients from West to East Coast, work times must be adjusted
to cover meetings in all time zones. Ability to work extended
hours, weekends and holidays pursuant with industry demands.
Travel Some travel expected for this position.
Qualifications and Education Requirements Bachelor's Degree
required; or equivalent four (4) years external client facing
support or related account management experience in a healthcare or
Pharmacy Benefits Management (PBM) environment
2 years account management experience (preferably in PBM
environment or managed healthcare services organization)
Demonstrate good presentation skills and excellent negotiation
Experience with client or provider relations
Intermediate or advanced proficiency with MS Excel, Word,
PowerPoint, Project, Outlook, and Adobe
Outstanding analytical skills
Excellent verbal and written communication skills, establishing
rapport and working with others
Program performance and understanding of healthcare analytics
Southern Scripts, LLC provides equal employment opportunities (EEO)
to all employees and applicants for employment without regard to
race, color, religion, sex, national origin, age, disability or
genetics. In addition to federal law requirements, Southern
Scripts, LLC complies with applicable state and local laws
governing nondiscrimination in employment in every location in
which the company has facilities. This policy applies to all terms
and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves
of absence, compensation and training.
Southern Scripts, LLC expressly prohibits any form of workplace
harassment based on race, color, religion, gender, sexual
orientation, gender identity or expression, national origin, age,
genetic information, disability, or veteran status. EOE M/F/D/V
Keywords: Southern Scripts, St. Louis , Account Manager (Pharmacy Benefit Management), Executive , Saint Louis, Missouri
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