-Solicit, negotiate and book new and repeat business through
various e---orts (outside sales calls, telemarketing, mailings,
referrals, property tours, networking, etc.); maximize room revenue
and catering revenue to meet/exceed goals.
-Prepare and review forecasts, weekly and month-end reports and
various sales and rate reports to continually assess the group's
productivity against the budget, plan and market place
-Prepare and analyze Banquet Event Orders, communicate e---ectively
with customers, managers and team members to ensure that all room
set-ups, equipment, supplies, sta---ng and menus meet/exceed
-Monitor and control Banquet budget (i.e. Labor costs, beverage
costs, supplies/equipment) and coordinate with events budgets to
maximize revenue and minimize expenses while providing quality
-Complete annual forecast and approve monthly forecast
-Supervise the performance of Catering Team and guide them for
preparation of catered events, banquet event orders, contracts,
memos and account files. Organize and conduct meetings to
coordinate successful events and to communicate hotel, department
and event information.
-Schedule and assign specific duties to all team members for the
efficient operation of the Catering Department. Ensure coverage of
events in accordance with productivity standards. Monitor
performance and revenue generated by Catering Team. Set goals and
-Implement company programs and resolve daily operational issues
through consistent monitoring of Banquet operations to ensure
compliance with safety and security regulations and ensure optimal
level of service, quality and hospitality.
-Write banquet event orders, memos, and complete VIP room
reservations for Catering guests. Review and revise Catering
Department guarantee sheets and weekly event sheets.
-Use Property Management System (PMS) to ensure proper bookings and
account information. Utilize available PMS reports.
You may be assigned these:
-Maintain vacation schedule for proper staffing. Audit client
checks to ensure accuracy.
-Perform other duties as requested, such as attending outside VIP
parties, social events and entertaining guests. Attend hotel
meetings - menu-review, staff, pre-con, etc.
-Perform special projects and other responsibilities as
-Participate in hotel committees, MOD program and task force
ONGOING + EVERYDAY TASKS:
-Abide by payroll policies, procedures (punch in/punch out), Meals
and Rest Periods policy and OLS Rules of Conduct.
-Demonstrate a working knowledge of all hotel safety and security
procedures as required maintaining a secure and safe environment
for employees as well as guests.
-Report any unusual occurrences and/or request to the General
-Read and abide by all the regulations and rules of conduct stated
in the employee handbook.
If interested, please apply at www.springboardhospitality.com >
Careers. Springboard is an EEO/M/F/D/V Drug Free Employer