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Regional Director of Operations, Home Care

Location: Saint Louis
Posted on: June 25, 2022

Job Description:

Job Summary:This position is responsible for overall performance and assistance in the administration of Home Care services for AW Health Care. The Regional Director of Operations is ultimately responsible for ensuring that the all aspects of Home Care services are managed effectively including: Operations, strategic and organizational growth and development and regulatory compliance. Regional Director of Operations must pro-actively and constructively communicate with the Owner/Administrator to ensure that a mutually beneficial understanding exist regarding company's management and administration.Operational Oversight:Plans, organizes, develops and directs home care-related services across Missouri, Illinois and Wentzville locations;Provides oversight and direction to all Home Care staff, managers and employees;Responsible for hiring and on-going development of managers;Oversees Home Care Managers to ensure requirements are met, legal and cost effective;Monitors, assesses and manages operational statistics such as productivity, efficiency, quality, and profitability;Upgrades and implements an appropriate system of policies, internal controls, and procedures;Provides analytical support to internal management team including development of internal management reporting capabilities;Develops and implements a cost effective system for tracking and reporting on the progress of the strategic plan implementation;Ensures that policy objectives and operational procedures are developed;Assists in legal issues;Allocates authority and/or trains managers to ensure that all the above responsibilities are met.Team Development/Leadership:Provides effective and inspiring leadership by being actively involved in Home Care programs and services, developing a broad and deep knowledge of program;Identifies opportunities for AW to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges;Leads, coaches, develops, and retains high-performance management team with an emphasis on developing capacity in strategic analysis and planning and program budgeting;Promotes a culture of high performance and continuous improvement that values learning and a commitment to quality;Ensures staff members receive timely and appropriate training and development;Establishes and monitors staff performance and development goals, assigns accountabilities, sets objectives, establishes priorities, conducts annual performance appraisals and administers salary adjustments.Financial Management:Assures compliance with financial goals through oversight of budgets, routine monitoring of results and analysis of variances;Assists in overseeing accounting functions ( A/R, Monthly financial statements);Assists in making sure that all payments are made in timely fashion. Assists financial feasibility analysis of proposed projects and business ventures.Strategic Planning and Development:Collaborates with owners and managers to support organizational growth and development;Assists in facilitation of development of long-range and short-term strategic plans;Coordinates efforts over all Home Care staff on site and across multiple branches and geographic areas;Works with individual managers to develop specific goals for them to reach, coaches managers on career development, and recommends areas where managers can improve;Provides a yearly (and quarterly) Executive summary SWOT analysis: S-Strengths, W-Weaknesses, O-Opportunities, T-Threats;Manage and cultivate existing relationships with funders to secure and expand recurring revenue streams;Publicly represent AW Health Care with the media and external constituency groups including community, governmental, and private organizations;Assists in Sales and Marketing efforts for current and future contracts.#CB

Qualifications:At least 5 years of experience and a track record in senior program management.Excellence in organizational management with the ability to coach a senior-level staff to manage and develop high-performance teams and develop and implement program strategies;Deep experience in program budgeting and fiscal management;Track record of effectively leading a direct service organization with a complex array of programs with the ability to leverage strengths across program areas; excellent project management skills;Analytic and decisive decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals;Ability to point to specific examples of having led organizational transformation projects and program development;Past experience managing human resources function including personnel, compensation and recruiting;Unwavering commitment to quality programs and data-driven program evaluation;Fundraising experience with the ability to engage a wide range of cultures;Strong written and verbal communication skills; a persuasive and passionate communicator with excellent public speaking skills;Action-oriented, entrepreneurial, flexible, and innovative approach to operational management;Passion, humility, integrity, positive attitude, mission-driven, and self-directed.PI183210318

Keywords: AGING WELL HEALTH CARE LLC, St. Louis , Regional Director of Operations, Home Care, Executive , Saint Louis, Missouri

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