Customer Support Manager - Remote Position
Company: KYSF Inc
Location: Saint Louis
Posted on: May 16, 2022
KYSF Management Inc. is searching for a motivated and
experienced customer service manager to lead our customer service
department. Your goal will be to provide outstanding customer
service to our clients by developing effective customer service
procedures, implementing customer loyalty programs, and setting
customer satisfaction goals.
This is a remote position, and you must live in the state of
- Supervise day-to-day operations in the customer service
- Respond to customer service issues in a timely manner.
- Create effective customer service procedures, policies, and
- Develop customer satisfaction goals and coordinate with the
team to meet them on a steady basis.
- Implement an effective customer loyalty program.
- Maintain accurate records and document all customer service
activities and discussions.
- Assess service statistics and prepare detailed reports on your
- Hire and train new customer service agents.
- Manage the approved budget of the customer service
- Stay informed on the latest industry techniques and
We also offer a signing bonus and a relocation allowance.
Job Type: Full-time
Pay: $48,000 - $60,000 per year
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Tuition reimbursement
- Vision insurance
- Monday to Friday
- Bonus pay
- High school or equivalent (Preferred)
- Customer service: 1 year (Preferred)
- Management: 1 year (Preferred)
Work Location: Remote
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Keywords: KYSF Inc, St. Louis , Customer Support Manager - Remote Position, Executive , Saint Louis, Missouri
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