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Consultant, Marketing (Strategic Marketing Manager)

Company: TTEC
Location: Saint Louis
Posted on: May 15, 2022

Job Description:

This role is responsible for the continued growth and success of TTEC and its insides sales client programs. This position successfully leverages sales strategies across difference channels in a consultative fashion to directly improve the performance of sales teams and maximize program performance. This individual will leverage CRM tools, perform data and call analysis, and draw on sales, marketing campaign, and/or contact center experience to identify, create and deliver relevant tactics and strategies to drive program success. - -Essential Duties & Responsibilities:

  • Work in direct collaboration with sales management, forge partnerships with sales and/or marketing partners to drive performance and results
  • Analyze qualitative & quantitative data, identify trends and improvement opportunities to improve efficiencies and effectiveness
  • Manage campaigns and track performance in order to refine campaigns, lead sourcing approach, and targeting strategies or touch plans
  • Identify emerging trends and leverage relevant benchmarks of sales performance
  • Leverage industry best practices, methodologies, and tools for inbound and outbound sales using different communication channels
  • Present to all levels across organization and clients, create impactful presentations to motivate and convince stakeholders to employ recommendations
  • Be a subject matter expert within a sales vertical or have the ability to research and provide relevant industry trends, implications, and best practices
  • Oversee processes and best practices for data evaluation and tactics development, implement and work with others on procedures and deployment
  • Develop and communicate recommended strategies with supporting data, overseeing multiple programs and concurrent efforts, while effectively managing projects and communications
  • Develop collaborative relationships with client marketing, analytics, and business partners
  • Tie short-term and long-term strategies and tactics to larger organizational development and strategies---Job Specifications:
    • Minimum of three years experience working in strategic advisory role with sales and marketing teams
    • Three plus years experience in marketing, lead management, segmentation and campaign targeting, and a minimum of three years in a direct consultative role to others including teaching, leading, and driving desired behaviors in audiences
    • Direct quantitative experience and demonstrated analysis of sales trends, sales behaviors, data mining, and tactics in a sales or contact center environment
    • Knowledge of inbound/outbound contact center processes and technologies such as CRMs, ACDs/dialers, IVRs, messaging, and BI and sales engagement tools
    • Experience with interaction analytics and sales engagement platforms a plus
    • BS/BA required
    • Strong skills for data analysis and interpretation in Excel and other tools (Salesforce, Tableau, Power BI, Salesloft, Outreach, etc.)
    • Outstanding PowerPoint skills, must be comfortable in presenting in front of audiences of all sizes
    • Ability to work with, interpret needs, and present to sales, clients, and management
    • Experience with marketing and sales initiatives/campaigns from ideation through executionCOMPENSATION & BENEFITSThe anticipated starting range for individuals expressing interest in this position is $79,000 - $126,000. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. -Benefits available to eligible employees include the following:
      • Medical, dental, and vision
      • Tax-advantaged health care accounts
      • Financial and income protection benefits
      • Paid time off (PTO) and wellness time offNotice to external Recruiters and Recruitment Agencies: -TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.#LI-Remote

Keywords: TTEC, St. Louis , Consultant, Marketing (Strategic Marketing Manager), Executive , Saint Louis, Missouri

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