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District Manager

Company: The Normal Brand
Location: Saint Louis
Posted on: January 16, 2022

Job Description:

The Normal Brandis a family owned, fast-growing, apparel company that sells clothing and accessories online and in over 500 stores across the world. We know that there are more important things in the world than clothes, but we also fully believe that a sharp outfit and a greeting with a smile can make someones day better, and thats our goal. TNB currently has 2 stores (Nashville and St. Louis) with plans to open at least three more in 2022. The District Manager is an inspiring leader who will help TNB retail expand while enhancing existing stores.The District Manager ensures that the TNB store principles are followed, and that each store provides exceptional guest experience. The District Manager is accountable for many aspects of the stores' performances, and will work with one of the brothers (owners). The goal of our stores is to make peoples day better and to crush sales.Responsibilities
In addition to making peoples days better, the job does have some responsibilities:

  • Help write and implement store processes
  • Oversee the hiring process for all store roles beginning with recruiting to compensation, onboarding, and training strategy to build a team that prioritizes guest connection and a best in class experience.
  • Manage and grow Store Managers through regular check-in conversations, ongoing performance, the annual evaluation process, and goal setting.
  • Hold store managers accountable for managing and developing their in-store teams.
  • Assist with succession planning
  • Ensure inventory is accurate and aligns with anticipated demand in all stores
  • Lead and coach your region through our core values and store principles.
  • Strategize and implement peak season operations including working the sales floor on important days.
  • Monitor key store financial metrics for region to evaluate and report on store performance against objectives.
  • Travel to retail locations to accomplish work, as needed and as requested.
    RequirementsAbove all, a person who joins our team must be three things: humble, hungry, smart. We stole that from a book written by a guy much smarter than us. In addition to the HHS requirements for all teammates, for this role, here are some other things we are looking for:
    • Self-starter who sets high goals and works hard to achieve them.
    • Excellent interpersonal and communication skills verbal and written.
    • Ability to manage complex projects and delegate
    • Tolerates uncertainty and can change priorities in a fast paced environment
    • Excellent decision making and problem resolution skills
    • Extraordinary guest interaction, organizational, and time management skills
    • Proven negotiation and conflict resolution
    • Proven merchandising skills
    • All employees availability must reflect the needs of the business-this schedule could include mornings, evenings, and the weekends
    • Passion for customer service and delivering an exceptional experience for guests.
      QualificationsWe dont care where you went to school. We care about having stores that people love. Below are some more specific things we are looking for:3+ years in multi store apparel retail management5 years proven management experienceEntrepreneurial-takes initiative to ensure the success of the business and drives towards accomplishing big goals, is innovative, and owns results.Eager to learn through feedbackCompetitive, strong positive energy, people personProficiency with Excel
      CompensationAbove all, we offer the chance for growth. We are a young company started in a basement 6 years ago, and we have a lot to prove. We want to add people to the team who want to be a part of this family, and grow within it for life. In addition to that, we also offer these goodies:Salary commensurate with experienceBonus opportunitiesHealth, dental, vision insurance available401KEmployee discountby Jobble

Keywords: The Normal Brand, St. Louis , District Manager, Executive , Saint Louis, Missouri

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