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Assistant Branch Manager

Company: Commerce Bank
Location: Saint Louis
Posted on: January 16, 2022

Job Description:

About Working at Commerce
Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.

About This Job
The -Assistant Branch Manager is the -right-hand -person who helps the Branch Manager run a branch. - You'll supervise daily operations of the branch to keep customer service running smoothly while promoting security and profitability. - This is a very important job that -is -key to the branch's success.

You'll help the Branch Manager monitor sales results of individuals as well as the -branch as a whole. You'll be hands on and step in to provide coaching and assistance whenever it's needed. - -You'll be a coach, leader, mentor and an -indispensable -ally all rolled into one. You'll help lead your team to build and maintain strong relationships with customers by making sure they have a great experience every time they visit the branch and by providing friendly, helpful solutions to their financial challenges.

If this sounds like you, we'd love to talk.
Essential Functions
Manage day-to-day branch activities including operations, administration and providing directions to branch staff

Assist team members with -day-to-day customer service, -compliance with established policies and procedures relative to bank operations, -security, -human resource management -and more

Observe and coach sales staff to improve quality and experience of customer interactions

Monitor results, develop and implement efforts to assure that expectations and goals are met

Meet sales goals -and -assigned business development responsibilities

Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs

Perform all necessary management functions, including hiring, -evaluations, - annual -increase allocations and disciplinary action as required

Communicate decisions, priorities and relevant information to team members effectively

Support budget management, planning and expenditure

Perform other duties as assigned

Knowledge Skills & Abilities Required
Strong knowledge of -retail banking, including knowledge of best practices

Strong critical thinking skills with the ability to apply discretion and sound judgement to efficiently and effectively solve problems

Ability to drive results and balance management of organizational risk and meeting goals of the business

Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals

Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience
High School diploma required. -Associate's degree -preferred, or an -equivalent combination of education and experience -required

3+ years leadership/supervisory experience -required

2+ -years experience -in -financial services industry -and working knowledge of retail products and services and bank operations -required

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.
Location: 11901 Manchester Rd., Des Peres, Missouri 63131
Time Type:
Full time

Keywords: Commerce Bank, St. Louis , Assistant Branch Manager, Executive , Saint Louis, Missouri

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