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Technical Project Manager

Company: GadellNet
Location: Saint Louis
Posted on: January 15, 2022

Job Description:

As one of the fastest-growing IT companies in the Midwest, GadellNet Consulting Services inspires and enables hundreds of businesses to leverage technology to drive phenomenal business results. We are passionate about building a creative, entrepreneurial, and progressive work environment where all employees are empowered.GadellNet is a family-friendly company that prides itself on its ability to recruit, train and promote qualified individuals. We celebrate differences in our employees and are committed to creating an inclusive environment for all. We hire the whole person and invite all employees to bring their authentic self to work. We are an Equal Opportunity Employer and are proud to employ a highly talented, diverse team.We believe in supporting our communities and employees that have supported us throughout our growth. GadellNet is a Certified B Corporation, which means we are legally required to consider the impact of our decisions on our employees, customers, suppliers, community and environment. We believe in using our business as a force for good.About the Position:As an Strategic Project Manager (IT Client Integration Leader), you will own the management, coordination, and oversight of new client onboarding engagements. You will lead onboarding engagements to coordinate and execute all onboarding tasks and information gathering sessions. You will guide and influence client and internal GadellNet stakeholders to ensure thorough, timely and robust onboarding experiences. You will set the tone for a clients' relationship with GadellNet.Responsibilities:

  • Ensure the successful and comprehensive onboarding of new clients-identify technical risks, manage exceptions, provide consultative guidance for resolution
  • Direct internal team members, client stakeholders, and third-parties to ensure a clear understanding of scope, timelines and budget requirements
  • Deliver accountability for internal and external stakeholders through clarity of requirements and direct/candid messaging
  • Manage client and vendor expectations, project timelines, deliverables, and activities.
  • Manage the coordination and overall integration of technical activities in the onboarding process
  • Be a leader in what/how GadellNet positions and sells our services, how those services align to customer needs, and provide support to AM/Sales Team to manage opportunities
  • Manage, communicate, and address operational risks and security concerns that do not meet GadellNet best practices (through what medium?)
  • Develop and maintain standards and process documentation to support the growth and scale of this function/team
  • Lead initial communications with client to deliver superior on-boarding experience Critical Success Criteria:
    • Timeliness of Completion
    • Timely completion of Strategic Assessment
    • First Day of Service Preparedness
    • Client Feedback and SurveyValues:As a leader within GadellNet, the core values of the company should guide our leadership approach, decision making process, overall empowerment of our employees and assignment of responsibility within our teams. This role is meant to create an experience that supports the values and goals of GadellNet and fosters a one-of-a-kind service experience for our clients that creates brand awareness and equity, as well as establishing a culture that attracts and retains the top talent available in our markets.
      • Make an Impact
      • 100% Responsibility 0% Excuses
      • Grow of Die#INDvUmokoRMVm

Keywords: GadellNet, St. Louis , Technical Project Manager, Executive , Saint Louis, Missouri

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