Associate or Senior Associate Director of International Admission
Company: Fontbonne University
Location: Saint Louis
Posted on: November 22, 2021
Associate or Senior Associate Director of International
Location: St. Louis, MO
Fontbonne University is seeking passionate, multi-talented, and
qualified applicants for the Associate or Senior Director of
International Admission position. Reporting to the Director of
Admission, this team member creates, implements, and monitors a
multi-year undergraduate recruitment plan for new and target
international recruitment markets, which align with Fontbonne's
enrollment goals. Based upon methodical and acute market research,
this professional identifies, and coordinates partnerships with
professional organizations, stakeholders, government officials and
other strategic influencers who directly serve eligible
This team member has a strong understanding of the enrollment
process for international students, supports all reporting and
compliance practices for continuing international students, and is
the primary team member who manages the supporting platforms and
systems such as SEVIS on behalf of Fontbonne University.
This team member is a strong recruiter with exceptional
cross-cultural communication skills. She or he seeks and
effectively utilizes data, maintains current knowledge as it
relates to enrollment management best-practices and industry
insights, and effectively leverages Customer Recruitment Management
systems (ex. Slate), and other emerging communication tools to
enroll a diverse and broad array of talented students.
The Fontbonne University Office of Admission is a progressive and
vibrant unit which serves as the customer service point of contact
for prospective students, families, schools, and key stakeholders.
As the dedicated stewards of the undergraduate and graduate student
recruitment and admissions processes, the Office of Admissions
provides support to academic and administrative departments and
other constituents who directly and indirectly engage in
recruitment events and activities.
General Duties and Responsibilities
Identify recruitment opportunities by analyzing and assessing
market research, trends, and other relevant data
Manage communication with international students throughout the
recruitment process, including managing and creating workflows in
Fontbonne's CRM SlateInput all prospective student information into
Fontbonne's student information system
Oversee all Student and Exchange Visitor Program coordination and
compliance, and updates in the Student and Exchange Visitor Program
Serve as the Primary Designated School Official and issue initial
Facilitate and manage all agent agreements and partnerships, as
well as oversee the vetting and training of agents
Serve as the liaison for all "sponsored" partnerships for inbound
Represent Fontbonne through in-person and virtual visits to
secondary schools, community-based organizations and scholarship
programs (extensive travel, and regular evening and weekend hours
Manage individuals representing Fontbonne at international
fairs/agency events when unable to travel to said events
Maintain strong relationships with international alumni
Advise the international student organization
Award scholarships while coordinating with the Financial Aid Office
and the Finance Office/CFO to ensure aid optimization to drive net
revenue per student to meet new student enrollment goals and
maximize retention of continuing students
Promote a student-centered environment that supports the personal,
social, and academic development of all students; build strategic
partnerships with organizations and agents to create additional
revenue opportunities consistent with the University's mission
Monitor, analyze, and evaluate data related recruitment and yield
events, and customer service initiatives
Produce routine and ad-hoc reports, identifying and monitoring key
performance indicators, opportunities, challenges, and anticipated
Conduct on-campus visitor interviews, e-mail correspondence,
telephone communication, customer service functions, outreach
related activities, and follow-up (e.g., travel coordination,
special events, etc.)
Perform other duties as assigned by the Director of Admission and
Vice President of Enrollment Management, Marketing &
How to Apply
Applications should be submitted via the online system at this
link: https://www.fontbonne.edu/about-us/employment/. Interested
applicants should submit the following:
Letter of Application
Names & Contact Information for three references
NOTE: Educational Transcripts and Certification Documentation may
be requested during the interview process.
Visa Policy: In compliance with federal law, all persons hired will
be required to verify identity and eligibility to work in the
United States and to complete the required employment eligibility
verification document form upon hire.
Director, Human Resources
6800 Wydown Blvd.
St. Louis, MO 63105
We offer an excellent benefit package including health, dental,
vision, life insurance, retirement plan and tuition remission.
Our Mission & Vision
Fontbonne University, a Catholic institution sponsored by the
Sisters of St. Joseph of Carondelet, is committed to the common
good through the daily pursuit of transformative education,
inspiring students to become global citizens who think critically,
act ethically and serve responsibly.
About Fontbonne University
Fontbonne University is a vibrant and strong academic institution
located in the Clayton suburb within the St. Louis metropolitan
area. We were founded by the Sisters of St. Joseph of Carondelet
and established in the Catholic tradition, yet we serve and welcome
a diverse group of students from all faiths, cultures, backgrounds,
and beliefs. With nearly 1,000 students enrolled, we offer Division
III athletics, a large range of student organizations, and more
than 100 undergraduate, graduate, and doctoral programs. Fontbonne
University is uniquely situated to offer the best of city sights
and scenes coupled with beautiful and historic homes and
Believing that diversity contributes to academic excellence and to
rich and rewarding communities, Fontbonne University is committed
to recruiting and retaining a diverse faculty, staff and student
body. Candidates from historically under-represented groups, whose
work furthers our diversity and inclusion efforts and who bring to
campus varied life experiences, perspectives and backgrounds are
especially encouraged to apply.
Open your mind. Follow your heart. Take the leap. Challenging,
welcoming, affordable. Fontbonne will prepare you for an engaged
and rewarding life, no matter how you're called to serve.
Education & Experience: Required
Bachelor's Degree required
Minimum of four or more years of direct and progressive experience
in college/university international admissions, retention, and/or
A valid passport is required.
Education & Experience: Preferred
Master's degree in higher education, marketing, business,
counseling, or related field.
Seven or more years of demonstrated success working in
undergraduate international admissions at an accredited, non-profit
college or university.
Demonstrated success in the following areas: undergraduate
international student recruitment, event planning, and utilizing
SEVIS to manage I-20 and compliance requirements.
Demonstrated success working with underrepresented students and
Demonstrated success in territory management in undergraduate
Demonstrated success cultivating and managing positive and fruitful
relationships with secondary school personnel, and community-based
Strong preference for verbal and written fluency in Spanish.
Critical Knowledge, Skills & Abilities
Positive and collaborative attitude, with a high-level of
self-awareness and emotional intelligence.
Strong relationship-builder who models the values of the University
and Office of Admissions.
Demonstrate a full commitment to the success of students in
addition to a strong commitment and track-record of addressing
issues of social justice, equity, diversity and inclusion.
Demonstrate knowledge and intentionality of territory management
within the context of undergraduate student recruitment and
Excellent organizational skills, the ability to exercise
Open-minded and able to adapt to new ideas.
Self-starter, and can comfortably operate with ambiguity when
facing problems and/or determining various courses of action.
Utilizes data and industry best-practices to inform strategies and
decisions. Collaborative and willing to champion the ideas of
Nimble in adjusting to change.
Detail-oriented and utilizes personalized approach to student
Strong written communication skills and interpersonal skills.
Strong verbal communicator in both large group presentations and
Approachable and demonstrates strong listening skills.
Keywords: Fontbonne University, St. Louis , Associate or Senior Associate Director of International Admission, Executive , Saint Louis, Missouri
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