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Desktop Support Manager

Company: Enova Technology Solutions LLC
Location: Saint Louis
Posted on: November 22, 2021

Job Description:

Job description This is an on-site role in St. Louis
Client is looking for a person with the following profile:
--- Has Deskside support background.
--- Understands how to lead a Desktop Production Support team
--- Understands Service Management (Service Management, ITIL, ServiceNow, etc)
--- Is quick on their feet
--- Is more on a PM than a hardcore technologist (Understand needs or issues, negotiate with different teams, define solutions, drive his team to deliver results and issue resolution in a timely manner, validate the solutions were complete and correct)
--- Knows how to communicate (verbal and written) with technicians, technical managers, client managers, etc
The lead will have to move with the team from one location to another
The role is leading a team of technicians that migrate Win7 devices to Win10
This role will fit a person who loves to guide other technicians, work ahead of time working with Business Managers and supporting the team successfully deliver the daily planned work
This role will be mentored to become a longer-term lead role on the Deskside support team

Keywords: Enova Technology Solutions LLC, St. Louis , Desktop Support Manager, Executive , Saint Louis, Missouri

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