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Manager, Enterprise Infrastructure

Company: Cass Information Systems, Inc
Location: Saint Louis
Posted on: April 8, 2021

Job Description:

The Manager, Enterprise Infrastructure leads the Infrastructure Engineering team, providing technology vision, oversight, and day-to-day operational management for all technology within their area of responsibility. PRINCIPAL RESPONSIBILITIES AND DUTIES: * Provides technical guidance, and hands-on assistance (when required), related to the installation and support of Network and Data Center Hardware within CIS. These operational aspects may include but not be limited to infrastructure design recommendations, configuration recommendations, and installation of hardware and operating system software, logical and physical security systems, and development of related operating procedures.* Directs, organizes, supervises, and assists Infrastructure staff. Assumes responsibility for ensuring the efficient and effective operation of staff by:* Providing leadership and administrative oversight for the infrastructure staff.* Reviewing and improving existing operating policies and procedures and ensuring their effective implementation and maintenance; implementing new procedures as required.* Reviewing and determining personnel resource requirements from a workload, training and skill set view to support the needs of Cass. * Directs and executes plans for the improvement of the infrastructure services within the scope of this position.* Develops, administers, and monitors support standards, policies, guidelines and procedures that will provide optimum system performance and availability.* Performs research and development and makes recommendations regarding new technologies, tools and techniques (virtual, cloud computing, etc.) that would benefit the company.* Works with all departments within CIS to maintain and monitor security procedures at all times.* Develops and maintains strategic working relationships with technology vendors. Oversees CIS's purchase of infrastructure hardware/software. Works with the VP, Enterprise Infrastructure to develop business cases for large purchases where necessary.* Acts as a focal point for directing resolution to high impact outages or significant organizational or process issues impacting service to the client.* Manages Disaster Recovery and Business Continuity implementation, documentation, and testing.* Participates in rotating on-call support. Responsible for resolution of service outages and other service problems during an on-call period. On-call may occur during standard or non-standard business hours.* Additional responsibilities include project management, identifying opportunities for automation, cost savings, and business improvement.* Other duties as assigned by management. KNOWLEDGE AND MINIMUM REQUIREMENTS: * Advanced knowledge of and demonstrated technical competency in data and voice communication networks, computer software/hardware and network administration.* Experience with Cisco Networking equipment, VMware and SAN technologies preferred.* Experience managing an Azure infrastructure environment would be a plus.* Strong project management skills, with experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors and vendors; ability to analyze project needs and determine resources needed to meet objectives.* Advanced analytical and problem-solving skills to quickly identify complex technical and procedural problems and determine appropriate alternatives for a quick resolution.* Strong teamwork and interpersonal skills and ability to communicate with customers, associates, and senior management.* Excellent verbal and written communication skills, with an ability to express complex technical concepts in business terms.* Willingness to acquire diverse skill sets as may be required to support Cass Information Systems Inc.* Ability to effectively manage staff to meet departmental objectives.* Ability to deal effectively and calmly in crisis situations.* Bachelor's degree in computer science, information systems or computer engineering or equivalent work experience.* 7+ years of IT and business work experience including infrastructure design and deployment, systems lifecycle management and data center operations management.* 3-5 years of experience in IT leadership. APPLICATION PROCESS: Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process. ABOUT OUR COMPANY: Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities, and other operations. Disbursing over $60 billion annually on behalf of its clients, and with total assets of $1.7 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000--.

Keywords: Cass Information Systems, Inc, St. Louis , Manager, Enterprise Infrastructure, Executive , Saint Louis, Missouri

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