Company: Think Anew
Location: Saint Louis
Posted on: November 11, 2019
The Field Engineer establishes and maintains network performance by
building configurations and connections; troubleshooting network
problems. They are the face of our company and Field Engineers are
expected to provide exceptional Customer Service while onsite.
--- Establishes networking environment by designing system
configuration; directing system installation; defining,
documenting, and enforcing system standards.
--- Maximizes network performance by monitoring performance;
troubleshooting network problems and outages; scheduling upgrades;
collaborating with network architects on network optimization.
--- Secures network system by establishing and enforcing policies;
defining and monitoring access.
--- Updates job knowledge by participating in educational
opportunities; reading professional publications; maintaining
personal networks; participating in professional organizations.
--- Accomplishes information systems and organization mission by
completing related results as needed.
--- Reporting network operational status by gathering, prioritizing
information; managing projects.
--- Assist with Disaster Recovery operations
--- Work in a 24/7 shift environment
--- Work as a member of the team, cooperate and assist other
--- Acts as a technical liaison between clients, customers, and
vendors to resolve issues
--- Provide one on one application support as needed
--- Act as helpdesk escalation point by providing technical support
via telephone and remote access
SKILLS AND QUALIFICATIONS:
--- Understanding of the OSI networking model
--- Network Monitoring experience
--- Knowledge of various WAN/MAN/LAN technologies for office
--- Firewall experience
--- Strong knowledge and relevant experience with Microsoft based
networking technologies such as DNS, WINS, DHCP, SMTP, HTTP,
--- Network setup, administration, and monitoring using concepts of
SNMP, IPSec, VLANs, IDS
--- Experience with Cisco routers, switches and IOS
--- Maintain network security authentication including IP telephony
security, application security, anti-virus, user authentication,
--- Knowledge of and experience with enterprise-scale Windows
technologies such as Server platforms, Desktop platforms, Exchange
Environments, Active Directory, IIS, Windows Clustering,
Virtualization, and Collaboration tools are required
--- In-depth knowledge of Microsoft Windows Server (2003, 2008)
running on 32-bit and 64-bit hardware
--- Knowledge of Windows Server (2) administration required; for
example, file and share permissions, user administration, security,
networking, and storage administration
--- Intermediate server and LAN administration experience
--- Perform systems backups and recovery procedures
--- Perform routine maintenance and upgrades for IT
--- Configure applications: SharePoint a plus
--- Develop, document and maintain standard operating procedures
--- Web servers (such as Apache HTTPD)
--- Clearing server error logs and reporting any failures
--- Fundamental knowledge of ASP.NET.
--- Install, de-commission and document hardware and software
requests as needed
--- VMware knowledge (a big plus)
--- Experience with load balancer products (a plus)
--- Knowledge of installing, troubleshooting, repairing, and
supporting network, server, computer, phone system, and printer
--- Windows through to version 10 on workstations and laptops
TRAVEL: Up to 50% travel
REQUIREMENTS: --- Microsoft Certifications-MCSA
--- Microsoft Certifications (MCP, MCSE, MCSA, CCNA)
--- Accredited College Degree in related field or 3-5 Years' Cisco
Switching/Routing and Network Administration related experience
Keywords: Think Anew, St. Louis , Field Engineer, Engineering , Saint Louis, Missouri
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