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Storage Engineer II

Company: Tierpoint
Location: Saint Louis
Posted on: June 15, 2019

Job Description:

Job DetailsJob Location MO: St. Louis Olive Data Center - St. Louis, MOPosition Type Full TimeDescription TierPoint's Storage Engineering team is responsible for a wide variety of tasks to support the program to include day-to-day system administration of Storage solutions; monitoring and maintaining the current infrastructure on various networks; supporting the installation of software upgrades; and assisting with maintaining data quality and reliability as well as patch updates.

Responsibilities



  • Provides quality internal and external customer service surrounding the Company values.

  • Responsible for implementing and guaranteeing process and systems are in place to deliver highly available platforms.

  • Creates documentation for customer environments, processes, technical training, and support procedures

  • Drives effective resolution of customer issues

  • Coordinate hardware replacements with Vendor and SiteOps escort tickets

  • Provides additional support for TierPoint internal and External services

  • Participates in an on-call rotation to ensure 24/7 coverage of critical customer and internal systems

  • Provide additional support when necessary for TierPoint technologies.

  • Provides training and technical leadership to TierPoint personnel

  • Work closely with other TierPoint engineers on new implementations.

  • Responsible for implementing and guaranteeing process and systems are in place to deliver highly available storage platforms.

  • Act as a technical escalation point for storage specific issues

  • Other duties as assigned.



    Qualifications




    • 4 years' experience administering EMC VNX/CLARiiON Arrays and/or NetApp filers for SAN storage solutions

    • 2 years' experience administering EMC Celerra and/or Netapp Filers for NAS storage solutions

    • 2 years' experience administering Cisco MDS and/or Brocade Fibre directors and/or switches

    • 3 years' experience administering enterprise SAN switching environments

    • 4 years System Administration experience, any OS

    • 2 years' experience working on an Enterprise Operations team

    • BS Degree or equivalent experience

    • Adequate professional experience and knowledge to perform Job Responsibilities

    • Excellent verbal, written, and interpersonal skills

    • Ability to prioritize and organize effectively

    • Ability to work on multiple projects simultaneously

    • Ability to work both independently and with others

    • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines

    • Proficiency in using MS Office Suite and Windows-based computer applications

      Preferred Experience



      • Experience with FCoE (Fibre Channel of Ethernet) and/or iSCSI

      • Experience with EMC RecoverPoint

      • Experience with Netapp SnapVault/SnapLock

      • Experience with Solaris and or Linux

      • Experience with Automation of Storage Provisioning

        Working Conditions



        • Office environment

          TierPoint is committed to reviewing the talents and experience of each applicant compared to the specific job opening. TierPoint believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, religion, sex, national origin, ancestry, age, marital status, disability, pregnancy, protected medical condition, military or veteran status, genetic information, sexual orientation, gender identity, or any other protected status covered by applicable local, state or federal law. We give full consideration to qualified disabled individuals. If you have a disability and are unable to use our employment tools to search for opportunities with us, you may request a reasonable accommodation. This option is reserved for candidates who need support applying to TierPoint as the result of a disability, and not intended for other use. All candidates and employees are required to abide by this policy.

Keywords: Tierpoint, St. Louis , Storage Engineer II, Engineering , Saint Louis, Missouri

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