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Service and Installation Technician

Company: Stealth Monitoring
Location: Saint Louis
Posted on: May 15, 2022

Job Description:

Job DescriptionSalary: Position SummaryOur Service and Installation Technicians are our partners in delivering the best possible solution to our customers. They own the work they do and leverage their knowledge of our products and policies to ensure that the job is done right the first time. They have an attention to detail to guarantee that all site protocols and health and safety standards are followed and can deal with the growing demand for our products and services.Duties & Responsibilities

  • Site Preparation/Installations
  • Attend clients' sites to install, maintain or repair all company systems including video monitoring systems
  • Check to ensure all systems are online when attending a site, noting any malfunctions and notifying their direct Supervisor and/or Director of Field Operations of all issues.
  • Document and maintain accurate records of all work performed on a site and submit reports at the end of the workday as required
  • Work with the Monitoring Centre to ensure the best camera sightlines, cameras are correctly focused and alarms are properly set up on a site
  • Knowledgeable and adheres to all company policies, procedures, protocols, and Health and Safety requirements
  • Warehouse Management
  • Perform warehouse duties as assigned, including assisting with camera preparation.
  • Equipment Management/Maintenance
  • Maintain and repair all equipment as needed to guarantee that it is working as required
  • Ensure company vehicles are kept in good working condition and notify their direct Supervisor and/or the Director of Field Operations of any deficiencies.
  • Ensure sufficient equipment is in the vehicle in order to complete assigned daily tasks as well as carry out any other maintenance or repair issues that arise while on a site.
  • Ad-Hoc Work
  • Perform other duties as assignedQualifications
  • Must have Communications Contractor License issued by their Committee of Electrical Examiners.
  • Post-secondary education in a technology-related field with an emphasis on computer/IT skills would be an asset
  • 2+ years previous experience as a camera installer
  • Completion of a security manufacturers certified training program would be an asset
  • A valid driver's license and a police background checkCore Competencies
  • Excellent physical condition as the job requires lifting of equipment overhead weighing upwards of 50 lbs.
  • No fear of heights to operate a boom & scissor lifts to conduct installations. Primary installations are done from a ladder
  • Excellent customer service and interpersonal skills to interact effectively with internal and external parties
  • The ability to troubleshoot CCTV analog/IP systems.
  • The ability to work independently and to prepare all necessary documentation in a timely and accurate manner
  • Good knowledge and adherence to site protocols and Health and Safety policies and practices
  • Self-motivated and committed to continuous learning
  • Ability to work effectively independentlyWorking Conditions
  • Client sites
  • Warehouse
  • Flexibility to work beyond regular working hours of 8:00 a.m. to 5:00 p.m. as well as at least one weekend per month, depending on customer commitments
  • Working at Heights

Keywords: Stealth Monitoring, St. Louis , Service and Installation Technician, Engineering , Saint Louis, Missouri

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