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Sr Unified Communication / UC Engineer

Company: Pyramid Consulting, Inc.
Location: Saint Louis
Posted on: February 16, 2020

Job Description:

Our client is in immediate need for a talented Sr UC Engineer ; with experience in the IT Industry. This is a 12+ month s contract opportunity with long-term potential and is located in St Louis, MO . Please review the job description below and contact me ASAP if you are interested. Job ID: [20-04862] Role & Responsibilities Platform specific design and engineering of Cisco UC, Nortel and/or Avaya. VoIP experience on another platform will be considered. Platform experience with Cisco Call Manager, Cisco Unity, Cisco Voice Portal, Cisco Contact Center Enterprise, Cisco Contact Center Express, Cisco Finesse Cisco Jabber, Cisco VCS/VCE, Nortel CS1K, CS2100, Avaya Communications Manager Platform specific hardware experience with Cubes (ISR, ASR), VXML Gateways, Cisco Analog gateways Designs, engineers and manages complex system related communications routing protocols to support Faxing, Corporate Plans Dial Plan (E164), Call Control principles, Complex Call Routing, Inter-system Dialing, Carrier SIP, Inter-system SIP integration Designs, engineers and manages Contact Center Call Scripts, IVR prompts and Menu Service Messaging to support all Contact Center and Self-Service operations Evaluates, tests, recommends and implements specific UC network solutions Investigates and resolves problems, inefficiencies and enhances UC network performance. Provides strategic planning and technical support to determine UC business needs within the organization Plans, manages and provides leadership on project teams, including identification of the project scope, objectives and managing the process for timely project completion. Creates and maintains all UC network documentation reflecting UC topology diagrams, system and operational standards and utilization of metrics necessary to troubleshoot and maintain a high-level of system performance as well as perform growth and planning needs to ensure system availability Researches new technologies to improve efficiencies, conducts business case studies to justify need for technology while providing ongoing information to management, peers and customers regarding enhancements and innovations Qualifications Relevant work experience as typically acquired in 6 to 8 years. Effectively communicate difficult concepts with the UC team and other business departments. Extensive knowledge of CUCM, SME, CUC, UCCX, Video endpoints and vBrick. Global E.164 dial plan experience, TEHO, and least cost-effective call routing. Extensive knowledge of UCCX scripting. Network infrastructure to include converged IP networks, Routers, Switches, Voice Gateways, Cisco CUBEs, and VG310 s. Extensive knowledge in VoIP transport such as, H.323, SIP, Inter Cluster trunking, Call Admission and Control mechanisms, centralization of call processing and trunking services and network policy enforcement (i.e. QoS). Our client is a leading IT organization and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply NOW for immediate consideration. If you are interested in this position, please apply online for immediate consideration. - provided by Dice

Keywords: Pyramid Consulting, Inc., St. Louis , Sr Unified Communication / UC Engineer, Engineering , Saint Louis, Missouri

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