Chubb Customer Center Account Executive
Company: Chubb
Location: O Fallon
Posted on: April 1, 2026
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Job Description:
Description Chubb’s Personal Risk Services Operations division
provides industry leading service to clients, agents, and internal
business partners. The Chubb Customer Center (CCC) is an Operations
team that directly manages the personal insurance needs of
successful individuals and families on behalf of enrolled agency
partners countrywide. We are currently seeking an experienced and
self-motivated account executive to work in a fast-paced agency
environment. Account executives are licensed agents supporting PRS’
growth and retention by counseling successful individuals and
families on their insurance coverage. MAJOR DUTIES &
RESPONSIBILITIES: Act as a counselor for our Chubb client’s
insurance needs While working with clients, help identify gaps in
coverage, discuss recommendations and make necessary policy changes
as requested Effectively navigate multiple systems/applications to
research, analyze and resolve client inquires and policy changes
Ensure understanding of Chubb’s product line and how each benefits
the client Work effectively in a team setting using professional
interpersonal and communication skills Maintain performance and
quality standards Know and comply to corporate policies, regulatory
standards (SOX), internal business processes (PCI) and procedure
while processing work and meeting/exceeding service performance and
quality standards. Complete assigned work and other duties as
assigned Qualifications Hold a Property and Casualty Insurance
license (if applicant does not currently have one, that will be a
part of the training curriculum). License must be obtained within
30 days. Associate degree or equivalent industry experience
Personal lines operations, agency, underwriting and/or marketing
experience Ability to think out of the box, when necessary, when
tasked with a client issue or question Ability to drive results and
innovate in a fast-paced environment Excellent client service
skills, including oral and written communication Proficiency with
Microsoft Office, specifically Word and Excel Excellent
organization skills and ability to multi-task Ability to work
independently in areas without defined workflows, as well as in a
team environment Ability to handle multiple priorities within
strict time constraints
Keywords: Chubb, St. Louis , Chubb Customer Center Account Executive, Customer Service & Call Center , O Fallon, Missouri
