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Claims Administrative Assistant

Company: ADB Companies, Inc.
Location: Saint Louis
Posted on: April 8, 2021

Job Description:

To be a team member at ADB Companies you must support the company's mission, vision and values by exhibiting the following behaviors: excellence and competence, teamwork, innovation, respect, personalization and accountability. Position Title: Claims AdministratorClassification: Non-Exempt Our Mission: We are a customer-centric partner providing innovative solutions. The safety, well-being and career growth of our team members are the benchmarks of our success. Our Values: SACRIFICESafety - Accountability - Customer Centric - Return on Investment - Integrity - Family - Innovative - Community Involvement - Empowerment POSITION OVERVIEW: ADB Companies is one of the fastest growing utility construction contractors in the telecom industry, specializing in nationwide underground fiber optic installation. We are a part of the Keeley Companies family, a growth oriented entrepreneurial organization. We recognize our PEOPLE as our greatest asset ensuring that their Safety is our number one priority. Our culture is values driven, performance-based, and team focused. We devote ourselves to delivering results for our clients and giving back to our community. ADB is seeking a Claims Administrator to provide general administrative support for a wide variety of tasks within the claims department of our legal division. This role is critical to the overall success of our insurance claims management processes. The ideal candidate will have prior claims administrative experience, loves data analytics and problem solving, with a high level of attention to detail and professionalism. ROLES AND RESPONSIBILITIES: ---

  • Reports directly to the Claims Manager providing general administrative duties including but not limited to, drafting documents, tracking, submitting letters, scheduling conference calls, etc.
  • Administers and process various claims on behalf of the company (general liability, work comp, etc.)
  • Establishes, develops, and maintains a document retention process
  • Creates reporting and analytics for statistical claim data, provides reports when requested
  • Supports claims investigation process, takes notes during conference calls and/or meetings gathering critical details to be used for decision making
  • Coordinates with various internal and external stakeholders to support the entire claims process
  • Maintains a high level of confidentiality
  • Follows through with tasks and processes until completion; ensures processes are complete with a high level of follow through and follow up
  • Performs other position duties when requested SUCCESS FACTORS:
    • A strong belief in ZERO- Being Safe 100% of the time is the expectation
    • Alignment with company mission, vision, and values
    • A high level of customer centricity
    • Strong work ethic with an ALL IN attitude
    • Strong team player with the ability to build relationships and influence outcomes
    • Ability to perform in a fast paced/high volume environment
    • Excellent verbal and written communication skills
    • Exceptional analytics skills
    • Detail Oriented- a high level of attention to detail is required
    • A high level of time management, accountability, and prioritization skills
    • Self-motivated, goal- oriented, and driven to accomplish department goals
    • Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)
      WORK ENVIRONMENT:
      • This position operates out of corporate headquarters in an office environment, located at 18777 US Highway 66 Pacific, MO 63069
      • This role routinely uses standard office equipment such as laptop computers, projectors, copy/fax, and smartphones EXPERIENCE AND EDUCATION:
        • 2+ year of experience in an administrative support role required
        • Previous experience processing workers comp claims within the construction industry strongly preferred
        • High School diploma or equivalent required ADB Companies, Inc. is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.

Keywords: ADB Companies, Inc., St. Louis , Claims Administrative Assistant, Administration, Clerical , Saint Louis, Missouri

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