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Receptionist

Company: Mickes O'Toole, LLC
Location: Saint Louis
Posted on: September 17, 2020

Job Description:

General Purpose:The receptionist will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support.--The receptionist is the first point of contact for the entire firm, which requires a positive attitude and polished, professional appearance.--This position will multi-task a variety of front office activities along with attending to visitors and deal with inquiries on the phone and face to face.The ideal candidate will have:Poise, polish, and confidence.Experience answering multi-line phones with great communication skills.Customer Service oriented.Willingness to train on various legal tasks, including filing, e-filing, scanning, copying, and preparing binders.Ability to prioritize and handle a busy desk.Excellent computer skills.Responsibilities:Answer incoming telephone calls, determine purpose of callers, and forwarding calls to appropriate personnel or department.Answering questions about the firm and provide callers with address, directions and other information requested.Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.Receiving and forwarding incoming faxes.Greet and welcome guests/clients, determine nature of business, and announce guest/client to appropriate personnel.Ensure knowledge of employee movements in and out of organization.Monitor visitor access and maintain security awareness.Provide general administrative and clerical support including faxing, copying, and organizing/maintaining files.Prepare correspondence and documents.Receives, sorts and distributes mail.Schedule appointments for conference room.Organize conference and meeting room bookings.Coordinate meetings and organize catering.Tidy and maintain the reception area, conference room and kitchen.Coordinate with vendors and services they provide.Places supply orders and kitchen supplies, as well as assists with price monitoring.Ensure main voicemail reflects office closings.Experience:Knowledge of administrative and clerical procedures.Keyboard skills.Ability to work a switchboard.High school diploma generally required.Competencies:Demonstrates excellent verbal and written communication skills including the ability to successfully communicate with clients, other employees and vendors.Polished professional with outgoing attitude.Proven job diligence, dedication and attention to detail.Initiative.Reliability.Stress tolerance.Team player and makes the guests feel comfortable.Excellent typing skills (50-60 wpm), high level of proficiency with general office PC applications and comfort with learning new applications as required.Excellent organizational skills.Comfort and experience interfacing with various levels of staff and management, while working in a fast-paced environment.Familiarity and working knowledge of general office machines (i.e. fax, copier, printers, etc.) required.

Keywords: Mickes O'Toole, LLC, St. Louis , Receptionist, Administration, Clerical , Saint Louis, Missouri

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