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Collections Specialist

Company: Parallon Business Performance Group
Location: Saint Louis
Posted on: November 11, 2018

Job Description:

Are you competitive with a drive to succeed? Do you have strong customer relations skills? Then join Parallon-- 's motivated individuals working to resolve patient accounts for hospitals. As a growing organization supporting one of the largest healthcare systems in the country, we are now hiring a Medical Collections Specialist. We offer: --- Competitive salaries and a monthly bonus opportunity. --- Innovative compensation plan that allow for possible salary increases every 90 days. --- Health, Dental & Life Insurance --- Paid Time off (PTO) for vacation --- Sick leave and holidays --- 401(k) program with company match --- Employee stock purchase plan Education requirements --- High school diploma or equivalent. Experience requirements --- Minimum 1 year experience in collections, medical billing, customer service in a medical setting, or equivalent with a proven track record of meeting production goals on a regular basis. --- Experience in insurance, collections, or related area preferred. --- Experience in providing training and feedback to less experienced collectors. --- Experience with standard office software products a must. --- Experience with Microsoft Office suite and standard office equipment (copier, fax machine) a must. Qualifications --- Must have a working knowledge of collections. --- Must be capable of meeting production goals. Responsibilities --- Perform collections activity based on collection queue/production goals. --- Follow all required FDCPA regulations and system procedures. --- Maintain a working knowledge of client policies and procedures. --- Maintain acceptable call quality as determined by the Management staff. --- Assist the Unit Manager or Team Lead in working priority reports promptly, effectively, and efficiently. --- Close out an appropriate number of accounts each month as determined by Management. --- Be a mentor to new employees and assist in their training and development. --- Work with insurance companies and completing any necessary correspondence to facilitate account resolution. Skills --- Demonstrated communication and problem solving skills and the ability to act/decide accordingly. --- Ability to collect, create and research complex or diverse information. --- Exceptional customer service and the ability to plan organize and exercise sound judgment. About us: Parallon-- is one of the healthcare industry's leading providers of business and operational services. We are uniquely equipped to provide a broad spectrum of customized services in the areas of revenue cycle, purchasing, supply chain, technology, workforce management and consulting. Parallon-- is committed to supporting healthcare providers improve the health and well-being of their communities. We are an Equal Opportunity Employer.

Keywords: Parallon Business Performance Group, St. Louis , Collections Specialist, Accounting, Auditing , Saint Louis, Missouri

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