Billing Supervisor

Company: Crossroads Courier
Location: Saint Louis
Posted on: April 3, 2026

Job Description:

Job Description Job Description Job Title: Billing Supervisor Location: St. Louis, MO Salary: $70,000 annually Schedule: Monday–Friday, 8:00 AM – 5:00 PM About Us At Crossroads Courier, our team is driven by five core values: Customer First, Helping Others, Fun, Trustworthy, and Commitment to Excellence. We’re looking for a Billing Supervisor who embodies these values and is ready to lead a high-performing billing team in a fast-paced environment. Position Summary The Billing Supervisor is responsible for overseeing all billing operations to ensure accurate, timely invoicing across all company divisions. This role manages billing staff, ensures compliance with company policies and deadlines, resolves discrepancies, and continuously improves billing processes. You’ll collaborate across departments and serve as a key resource for billing accuracy and efficiency. Key Responsibilities - Team Leadership - - Supervise daily activities of billing staff to ensure accuracy and timeliness - Conduct performance reviews, provide coaching, and support employee development - Assist in hiring, onboarding, training, and disciplinary processes - Develop cross-training plans to ensure team coverage - Identify training needs and improve team efficiency - Billing Operations - - Oversee billing for all ground divisions within deadlines - Supervise TranSendIt billing and payables processes - Ensure accuracy and completion of all customer invoices - Investigate and resolve billing discrepancies - Maintain and update billing procedures and documentation - Financial Reporting & Analysis - - Analyze billing data to identify trends and process improvements - Provide ad hoc reports and insights to leadership - Process Improvement - - Develop and implement billing policies and procedures - Collaborate with internal teams to streamline operations - Customer Service - - Respond to billing inquiries and resolve disputes professionally - Approve billing adjustments, credits, and write-offs - Maintain strong client relationships through excellent service - Compliance & Accuracy - - Ensure billing complies with policies, contracts, and regulations - Review new customer agreements for accurate billing setup - Conduct audits to maintain data integrity and accuracy - Additional Duties - - Support other accounting-related functions as needed - Occasionally assist with deliveries to meet customer needs Qualifications - Required: - - High school diploma - Minimum 3 years of experience in billing, accounts receivable, or accounting operations - Experience in high-volume billing environments with strict deadlines - Strong Microsoft Office skills (Excel, Outlook, Teams, SharePoint) - Valid driver’s license with clean driving record - Preferred: - - Bachelor’s degree in Accounting, Finance, Business Administration, or related field - Prior supervisory or team lead experience Skills & Competencies - Strong organizational and multitasking abilities - Excellent written and verbal communication skills - Analytical mindset with problem-solving ability - High level of integrity and confidentiality - Ability to work in a fast-paced, deadline-driven environment - Flexibility to work overtime as needed Why Join Crossroads Courier? - Competitive salary - Health, dental, and vision insurance, plus 401(k) with company match. - Tuition reimbursement and professional development opportunities. - Generous paid time off: Vacation, sick leave, and holidays. - Stable, full-time schedule - Team-oriented, values-driven culture Apply Today! If you’re a detail-oriented leader with a passion for accuracy and team development, we’d love to hear from you. Apply now to join Crossroads Courier and help drive operational excellence in our billing department. Crossroads Courier is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Company Description Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors. Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law. Company Description Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors. Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.

Keywords: Crossroads Courier, St. Louis , Billing Supervisor, Accounting, Auditing , Saint Louis, Missouri