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Collections Representative

Company: SumnerOne
Location: Saint Louis
Posted on: May 26, 2023

Job Description:

Job Description

The Collections Representative will report to the Credit & Collections Manager and be responsible for managing and maintaining an accounts receivable portfolio of business customers. The ideal candidate will have previous collections experience, great communication skills, and be skilled in building/maintaining customer relationships.

What you will do this role:

  • Manage and maintain an accounts receivable portfolio within benchmarks of delinquent percentages
  • Collect outstanding invoices
  • Communicate with B2B customers who
  • Work with various collection reports
  • Process account closure documentation
  • Identify issues attributing to account delinquency
  • Research unidentified payments and resolve for proper applications
  • Place accounts on credit holds, or releases
  • Recommend bad debt write-offs and provide proper documentation to the manager
  • Run various reports throughout the month gathering data on several objectives and progress
    To be successful in this role you have:
    • Collections experience (1+ years)
    • Experience with B2B collections preferred
    • Knowledge of basic Microsoft Excel functions
    • Strong organizational skills
    • Commitment to providing excellent customer service to B2B customers
    • Excellent communication skills
      Working at SumnerOne:

      • Work-Life Balance: As a family owned company, SumnerOne promotes a family first working environment.
      • Career Growth Path: Many of our senior level employees started in entry level positions. Month one, we will discuss your goals and set you on a path to achieve individual and professional goals within our company structure.
      • Work Hard, Play Hard: Benefits start day one. Paid Vacation, Paid Holidays, Paid Sick Time
      • Secure Your Financial Future: 401K Plan and Profit-Sharing Opportunities
      • Having An Impact: Employees can take part in our Culture Committee that is dedicated to providing a healthy work environment.
        Additional Information:
        • Job Type: Full Time (M-F, Hybrid)
        • Location: St. Louis, MO.

          SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We're a family of respected companies united by ONE goal: to exceed our customers' expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we've grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.

          SumnerOne is proud to be an Equal Opportunity Employer

Keywords: SumnerOne, St. Louis , Collections Representative, Accounting, Auditing , Saint Louis, Missouri

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