Lead Compliance Officer
Company: Wells Fargo
Location: Saint Louis
Posted on: January 26, 2023
Job Description:
About this role: Wells Fargo is seeking a Lead Compliance
Officer on the Responsible Banking Compliance Team as part of
Independent Risk Management . Learn more about the career areas and
lines of business at wellsfargojobs.com . The Lead Compliance
Officer will support the Responsible Banking complaint analysis
process within Wells Fargo Compliance. In this role with
Responsible Banking Compliance, you will conduct in depth review
and analysis of enterprise complaint data for potential risks or
other compliance concerns for related regulations associated with
enterprise complaints. Key Responsibilities:
- Work with complaints data across the enterprise representing
complex business units, multiple regulations, and other moderate to
high risk compliance matters.
- Identify compliance trends and themes based on detailed review
and analysis of enterprise complaints data and prepare analysis and
reporting of results using Excel, PowerPoint, and other tools.
- Engage and consult with key compliance, line of business, and
leadership stakeholders to present results of analysis, provide
risk perspective and credible challenge, and ensure potential or
emerging risks are escalated in accordance with policy
requirements.
- Lead and/or contribute to other key work efforts within the
team, including quality reviews, data reconciliation, ad-hoc
analysis requests, and cross-training to support other key
complaint analysis topics and reviews.
- Assist with building criteria for data queries and establishing
methodology for analysis, and provide subject matter expertise,
guidance, and consultative support to other compliance
resources.
- Drive for consistency and high level execution across the team
in complaint analysis, reporting, documentation, collaboration
across compliance teams, and follow-up activities.
- Balance responsibilities between independent identification of
risks and trends through data analysis and collaborating and
consulting on regulatory compliance risks and concerns to various
levels within the organization to drive action and identify owners
and solutions. In this role, you will:
- Provide oversight and monitoring of business group risk based
compliance programs
- Maintain compliance risk expertise and consulting for projects
and initiatives with moderate to high risk, over multiple business
lines
- Establish, implement and maintain risk standards and programs
to drive compliance with federal, state, agency, legal and
regulatory and Corporate Policy requirements
- Oversee the Front Line's execution and challenges appropriately
on compliance related decisions
- Develop, oversee, and provide independent credible challenge to
standards with subject matter expertise
- Provide direction to the business on developing corrective
action plans and effectively managing regulatory change
- Report findings and make recommendations to management and
appropriate committees
- Identify and recommend opportunities for process improvement
and risk control development
- Receive direction from leaders and exercise independent
judgment while developing the knowledge to understand function,
policies, procedures, and compliance requirements
- Monitor the reporting, escalation, and timely remediation of
issues, deficiencies or regulatory matters regarding compliance
risk management
- Oversee the Front Line's execution and challenges appropriately
on compliance related decisions
- Make decisions and resolve issues to meet business
objectives
- Interpret policies, procedures, and compliance
requirements
- Collaborate and consult with peers, colleagues and managers to
resolve issues and achieve goals
- Work with complex business units, rules and regulations on
moderate to high risk compliance matters
- Interface with Audit, Legal, external agencies, and regulatory
bodies on risk related topics Required Qualifications, US:
- 5+ years of Compliance experience, or equivalent demonstrated
through one or a combination of the following: work experience,
training, military experience, education Desired Qualifications:
- Experience in analyzing data for compliance trends and themes,
including proficient Excel skills (building pivot tables, charts
and graphs, conditional formatting, equations, etc.)
- Advanced Microsoft Office skills, including strong Excel and
PowerPoint skills/experience used for analysis and story telling of
data
- Knowledge of UDAAP, Fair Lending, or other Responsible Banking
Compliance or other regulatory compliance requirements and concepts
for regulations listed in Complaints Management Policy
- Experience in supporting Complaints Management Policy, and/or
Issues Management Policy or Allegations Management Policy
- Experience with complaints management processes, internal
allegations, and/or customer redress processes, systems, and
reporting
- Familiarity with other corporate regulatory compliance related
policies and/or line of business procedures and regulatory
requirements
- Excellent verbal, written, and interpersonal communication
skills to consult with various level within the organization, in
particular key stakeholders and executive level leaders
- Strong analytical skills with high attention to detail and
accuracy
- Ability to work with limited supervision in a fast paced, high
demand, environment while balancing multiple priorities Job
Expectations:
- Willingness to work on-site at stated location on the job
opening
- Hybrid work week - position requires 3 days in office and 2
days work from home Locations:
- Des Moines, IA
- Charlotte, NC
- Irving, TX
- Minneapolis, MN
- St. Louis, MO
- Tempe, AZ Preferred location(s) listed above. Other locations
within the Wells Fargo footprint may be considered for current
Wells Fargo employees. Job posting may come down early due to
volume of applicants. We Value Diversity At Wells Fargo, we believe
in diversity, equity and inclusion in the workplace; accordingly,
we welcome applications for employment from all qualified
candidates, regardless of race, color, gender, national origin,
religion, age, sexual orientation, gender identity, gender
expression, genetic information, individuals with disabilities,
pregnancy, marital status, status as a protected veteran or any
other status protected by applicable law. Employees support our
focus on building strong customer relationships balanced with a
strong risk mitigating and compliance-driven culture which firmly
establishes those disciplines as critical to the success of our
customers and company. They are accountable for execution of all
applicable risk programs (Credit, Market, Financial Crimes,
Operational, Regulatory Compliance), which includes effectively
following and adhering to applicable Wells Fargo policies and
procedures, appropriately fulfilling risk and compliance
obligations, timely and effective escalation and remediation of
issues, and making sound risk decisions. There is emphasis on
proactive monitoring, governance, risk identification and
escalation, as well as making sound risk decisions commensurate
with the business unit's risk appetite and all risk and compliance
program requirements. Candidates applying to job openings posted in
US: All qualified applicants will receive consideration for
employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, national origin, disability,
or status as a protected veteran. Candidates applying to job
openings posted in Canada: Applications for employment are
encouraged from all qualified candidates, including women, persons
with disabilities, aboriginal peoples and visible minorities.
Accommodation for applicants with disabilities is available upon
request in connection with the recruitment process.
Keywords: Wells Fargo, St. Louis , Lead Compliance Officer, Accounting, Auditing , Saint Louis, Missouri
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